[123282] in North American Network Operators' Group
Re: Cisco hardware question
daemon@ATHENA.MIT.EDU (Ernie Rubi)
Thu Mar 4 18:23:29 2010
From: Ernie Rubi <ernesto@cs.fiu.edu>
In-Reply-To: <EEA8BBE1EFCAB74DB40C6A18550733ADF3440A@HKEMAIL.hke.local>
Date: Thu, 4 Mar 2010 18:23:03 -0500
To: "Adcock, Matt [HISNA]" <MAdcock@hisna.com>
Cc: nanog@nanog.org
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Step #2. =20
Retain legal counsel or talk to general counsel.
On Mar 4, 2010, at 4:22 PM, Adcock, Matt [HISNA] wrote:
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> Don't deploy the equipment, demand a refund, and report the reseller =
to Cisco. I agree completely with Brian - find a good Cisco partner and =
stick with them. Also, you can't legally buy used Cisco equipment and =
use the operating system. You can buy the equipment but the OS is =
absolutely non-transferrable. If you try to get SMARTNet on it red =
flags will go up and Cisco won't support it.
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> Thanks,
> Matt
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> Matt Adcock, Manager
> 334-481-6629 (w) / 334-312-5393 (m) / MAdcock@hisna.com
> 700 Hyundai Blvd. / Montgomery, AL 36105
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> P
> The average office worker uses 10,000 sheets of paper =3D 1.2 trees, =
per year
> By not printing this email, you=92ve saved paper, ink and millions of =
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> From: Brian Feeny [mailto:bfeeny@mac.com]
> Sent: Thu 3/4/2010 3:05 PM
> To: Kaveh .
> Cc: nanog@nanog.org
> Subject: Re: Cisco hardware question
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> If you are getting Cisco hardware with configs on it or crashfiles, =
etc. Then no it is NOT new equipment. Who are you buying from? Are =
they a Gold partner on Cisco's partner locator? If not, then I have =
seen some seedy things, and of course i have seen seedy things with Gold =
partners too, I am just pointing out that the ability to compete and =
make margin get more and more difficult the lower the partner is on the =
totem pole and so desperation can drive certain behavior.
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> In general from a cisco Gold partner you can expect as good as 35-40% =
or so on new equipment for a discount for regular deals. Special =
pricing for special projects you may be able to get a bit better, and =
maybe 1% or so better for general products from CDW or a big box company =
like them. If you are paying 50-60% off list for just individual items =
you order, then its likely not new and there is likely something shady =
going on, as no partner is going to get you some special discount =
pricing on a single 3845 for example.
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> All of your good gold partners are going to charge around the same =
give or take a few percent on material. So find someone you can trust =
and just build a relationship. If your paying new prices for used gear =
then yes you are getting ripped off.
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> I would be glad to recommend to you a reputable gold partner if you =
email me off list.
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> Brian
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> On Mar 4, 2010, at 3:48 PM, Kaveh . wrote:
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>> Hello,
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>> I apologize if this is an unusual topic but I would like to know what =
this expert community thinks about this issue:
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>> We have noticed that a number of Cisco appliances we have recently =
purchased and paid (AS NEW), are being shipped as if they have been =
already used/refurbished. In other words, several times we have seen =
brand new Cisco hardware, out of the box, that has pre-existing =
configuration (Interfaces with Private IP addresses, static routes, etc =
...) and in some cases even non-system files, like 'crashdump.txt' or =
additional IOS images. Most importantly our latest purchase; 2 'new' =
ASAs, contain a series of files named: FSCK0000.REC, FSCK0001.REC, =
FSCK0002.REC, etc ... . Based on some research it seems like that these =
files are 'recovery files' signaling bad/failing hard disks in these =
appliances.
>> Anyone on thhis group has seen this before and if yes, are we =
supposed to blindly trust the vendor saying the hardware is new, safe =
and secure?
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>> The only way I can explain this is that the hardware has been =
refurbished or previously configured for reasons unknown to me. I think =
if customers pays for new hardware, they should get new hardware, even =
if refurbished hardware may be covered by Smartnet.
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>> Any thoughts or recommendations anyone? The last thing we want to do =
is to deploy faulty (or non secure) security appliances in production. =
:)
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>> Thank you
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>> Best regards
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