[120986] in North American Network Operators' Group
Re: qwest outage no notice
daemon@ATHENA.MIT.EDU (JoeSox)
Thu Jan 7 10:25:58 2010
In-Reply-To: <20100107.130631.74702085.sthaug@nethelp.no>
Date: Thu, 7 Jan 2010 07:25:28 -0800
From: JoeSox <joesox@gmail.com>
To: nanog@nanog.org
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
On Thu, Jan 7, 2010 at 4:06 AM, <sthaug@nethelp.no> wrote:
>> We just had a qwest outage of about 2 mins at 1:41am pst. When I called
>> to report it I was told it was a 200+ emergency software upgrade due to
>> a security concern, and that we will get a notice later after the fact.
>> Normally we get notices in advance, even for software upgrades due to
>> security or other important issues, so I am curious if other qwest
>> customers had the same experience and wether this is how it's going to
>> be from here on in? The affected platform was juniper and I'd love to
>> know the specfic case being addressed here.
>
> We received 7 Juniper Security Advisories today. My guess is that this
> is the reason for the Qwest outage you've seen.
My QWest account manager called three different people at my business
7hrs before the maintenance. Also mentioned the Juniper Security
Advisories.
--
Later, Joe
