[117788] in North American Network Operators' Group
Re: Help: Verizon Account Manager
daemon@ATHENA.MIT.EDU (Christopher Morrow)
Sat Oct 3 02:03:49 2009
In-Reply-To: <m2my49nncr.wl%randy@psg.com>
Date: Sat, 3 Oct 2009 02:03:37 -0400
From: Christopher Morrow <morrowc.lists@gmail.com>
To: Randy Bush <randy@psg.com>
Cc: nanog <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
On Fri, Oct 2, 2009 at 11:54 PM, Randy Bush <randy@psg.com> wrote:
>> On May 5 I was in touch with account manager J from Verizon who quoted
>> I don't have an account manager. Can anyone help?
is this for 19262 type services? 701-type services? private services?
you may have luck, for 701-type services, with the generic support
number... for the others I don't know :( 19262 is horrendous for
customer support experiences (for me and everyone else i know that has
to deal with it)
> what does route views say?
:) 'no route to sales folk'
I never had good luck,m as an employee trying to bring business in, in
getting sales folk to help me... i doubt it's changed drastically
since then.
-chris
