[112883] in North American Network Operators' Group
Re: Yahoo and their mail filters..
daemon@ATHENA.MIT.EDU (Jo Rhett)
Tue Mar 24 23:48:52 2009
From: Jo Rhett <jrhett@netconsonance.com>
To: Suresh Ramasubramanian <ops.lists@gmail.com>
In-Reply-To: <bb0e440a0903241850pb06066ele00a1336c256c7c@mail.gmail.com>
Date: Tue, 24 Mar 2009 20:46:38 -0700
Cc: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Suresh, in theory I like what you say but this caught my eye:
On Mar 24, 2009, at 6:50 PM, Suresh Ramasubramanian wrote:
> though several sites do seem to be consuming it just fine, and we send
> high volume feedback loops to hotmail/yahoo/aol etc, and they to us,
> without my team having to do anything much manually, its mostly
> automated.
I would like to point out that gmail abuse reports appear to be
entirely ignored. I've been reporting and rereporting everything from
spam floods to phishing attacks that were very good looking/tricky to abuse@gmail.com
and report them again in 2 days, report the exact same one again in
2 days, etc.
Yes, you've automated your report processing to the point you don't
actually have to do any work.
The problem is... you aren't doing the work. You aren't stopping the
offenders. That's the goal. Automation should be a tool to help you
do the job better, not avoid doing the job at all.
--
Jo Rhett
an abuse response administrator who reads *every* report sent to us,
and takes action on *every* one of them.
