[110544] in North American Network Operators' Group
RE: XO -- Plea for engineer to contact me
daemon@ATHENA.MIT.EDU (Mort, Eric)
Sat Jan 10 14:39:03 2009
Date: Sat, 10 Jan 2009 13:38:05 -0600
In-Reply-To: <82293F66-38D5-45F2-850B-4A8C7CC52033@delong.com>
From: "Mort, Eric" <EMort@xo.com>
To: "Owen DeLong" <owen@delong.com>, "NANOG list" <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org
Took a gander and you're not stipping private ASN space before sending
us your announcement and as such your announcement is failing on our
AS-PATH filter. Fix that and it work:
CVR1.SanJose2-CA# sho ip bgp neigh 207.88.187.162 received-ro
BGP table version is 18060975, local router ID is 65.106.7.214
Status codes: s suppressed, d damped, h history, * valid, > best, i -
internal,
r RIB-failure, S Stale
Origin codes: i - IGP, e - EGP, ? - incomplete
Network Next Hop Metric LocPrf Weight Path
*> 64.245.4.128/25 207.88.187.162 0 7014 i
* 64.245.6.128/25 207.88.187.162 0 7014 64512
64513 i
CVR1.SanJose2-CA# sho ip bgp neigh 207.88.187.166 received-ro
BGP table version is 18061137, local router ID is 65.106.7.214
Status codes: s suppressed, d damped, h history, * valid, > best, i -
internal,
r RIB-failure, S Stale
Origin codes: i - IGP, e - EGP, ? - incomplete
Network Next Hop Metric LocPrf Weight Path
* 64.245.4.128/25 207.88.187.166 0 7014 i
* 64.245.6.128/25 207.88.187.166 0 7014 64512
64513 i
Thanks,
Eric J. Mort
Sr. Manager - IP Operations
Desk - 314-787-7826
Cell - 314.486-9057
emort@xo.com
-----Original Message-----
From: Owen DeLong [mailto:owen@delong.com]=20
Sent: Saturday, January 10, 2009 12:19 PM
To: NANOG list
Subject: XO -- Plea for engineer to contact me
I apologize to the list, but, I'm at my wits end.
Can an engineer with clue PLEASE contact me regarding ticket 1781923.
I cannot get past the phone operators to speak to an engineer about a
misconfiguration on the XO side with my service.
I don't know what's actually in the ticket, but, I'm not requesting a =20
major
configuration change. The BGP session _IS_ working, except XO is
failing to accept a single prefix from us which XO assigned to us.
The response I'm getting from customer care is not matching these facts.
Thank you,
Owen
