[110111] in North American Network Operators' Group

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Re: What to do when your ISP off-shores tech support

daemon@ATHENA.MIT.EDU (Dave Pooser)
Wed Dec 24 21:15:16 2008

Date: Wed, 24 Dec 2008 20:14:54 -0600
From: Dave Pooser <dave.nanog@alfordmedia.com>
To: Nanog <nanog@nanog.org>
In-Reply-To: <49529090.10704@gmail.com>
Errors-To: nanog-bounces@nanog.org

>> Uh, ditto? Having left SoCal a couple of years ago, my data is a bit
>> stale. However, I happily used XO+Covad in three separate locations
>> (in SoCal). DSLExtreme also has (or at least had) a good reputation.
>> Verizon sucks. In fact, since you are in the Long Beach area, they
>> suck even more than they do other places. Vote with your feet.
>> 
> I am pretty sure that COVAD is offshore now....

Last time I talked to them the helpdesk people were Canadian. That's for
T1s; I'm not sure if they do DSL support in the same location.
-- 
Dave Pooser, ACSA
Manager of Information Services
Alford Media  http://www.alfordmedia.com




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