[110098] in North American Network Operators' Group
RE: What to do when your ISP off-shores tech support
daemon@ATHENA.MIT.EDU (Michael K. Smith - Adhost)
Wed Dec 24 13:35:10 2008
Date: Wed, 24 Dec 2008 10:34:55 -0800
In-Reply-To: <web-22163903@remus.csulb.edu>
From: "Michael K. Smith - Adhost" <mksmith@adhost.com>
To: "Matthew Black" <black@csulb.edu>, "Etaoin Shrdlu" <shrdlu@deaddrop.org>,
<nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org
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> -----Original Message-----
> From: Matthew Black [mailto:black@csulb.edu]
> Sent: Wednesday, December 24, 2008 10:32 AM
> To: Etaoin Shrdlu; nanog@nanog.org
> Subject: Re: What to do when your ISP off-shores tech support
>=20
> On Wed, 24 Dec 2008 10:10:33 -0800
> Etaoin Shrdlu <shrdlu@deaddrop.org> wrote:
> > Matthew Black wrote:
> >
> >> On Wed, 24 Dec 2008 09:51:41 -0800
> >> "Tomas L. Byrnes" <tomb@byrneit.net> wrote:
> >>
> >>> Cox Communications has fully on-shore support. Here in SD they are
> >>> actually LOCAL.
> >
> >> In Verizon land, residential customers do not have
> >> CLEC voice or DSL alternatives. We do not have Cox.
> >> Our area is served by Charter Communications who has
> >> the broadband cable monopoly. Verizon has the fiber
> >> monopoly with their FIOS. AT&T fiber is not possible
> >> in Verizon land. Nobody competes against Verizon for
> >> residential service in Southern California.
> >
> > Sir, both COVAD and DSLExtreme beg to differ. Seriously. I just checked.
> >
> > --
> > The histories of mankind are histories only of the higher classes.
> >
> > Thomas Malthus
>=20
>=20
> Going through COVAD's interactive DSL chooser,
> there are no options for RESIDENTIAL service.
>=20
> <http://covad.com/web/index.html>
>=20
>=20
> DSLextreme is charging a higher price than Verizon
> and I suspect they are simply reselling Verizon's
> DSL rather than connecting my copper to their
> network. That's hardly what I consider CLEC service.
> I could be wrong and would switch if I could. But I
> don't see them offering voice and that's why I conclude
> they are reselling Verizon's DSL service.
>=20
> matthew black
> california state university, long beach
They are probably using Verizon for the local loop, but they also <hopefull=
y> have their own DSLAM's and Layer 3 network to transport your data. That=
would be a good question to ask them. It sounds like you have a price/qua=
lity issue going on. Do you want to pay a little more for better service? =
If price is your main qualifier then you may be stuck vis a vis quality.
Mike
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