[109920] in North American Network Operators' Group
RE: postini contact?
daemon@ATHENA.MIT.EDU (Frank Bulk)
Wed Dec 17 00:36:47 2008
From: "Frank Bulk" <frnkblk@iname.com>
To: "'Jason Williams'" <williamsjj@digitar.com>,
"mike" <mike-nanog@tiedyenetworks.com>
In-Reply-To: <16A7AA43-4C9D-4A53-ACDE-4B9BB8E99677@digitar.com>
Date: Tue, 16 Dec 2008 23:36:27 -0600
Cc: nanog@nanog.org
Errors-To: nanog-bounces@nanog.org
I've only had to call them once (turned out to be our problem) but they were
reasonably helpful. If I had to compare it to any other freemail provider,
I would have to say Postini was fantastic.
Frank
-----Original Message-----
From: Jason Williams [mailto:williamsjj@digitar.com]
Sent: Tuesday, December 16, 2008 3:57 PM
To: mike
Cc: nanog@nanog.org
Subject: Re: postini contact?
Hi Mike,
Our experience with Postini is they don't do NOC-2-NOC. Normally, we
work with their customer support folks: 800.566.3180
If you let them know you're a service/network provider trying to
facilitate communications with their customers they usually are pretty
helpful.
-J
On Dec 16, 2008, at 2:45 PM, mike wrote:
>
> I have a serious problem with postini applying some rules that look
> like the work of a rouge engineer in their ranks, and I need an
> internal contact to discuss the problem with.
>
> thanks.
>
> !SIG:494821bf318931653378747!
>
