[109930] in North American Network Operators' Group
RE: postini contact?
daemon@ATHENA.MIT.EDU (Frank Bulk)
Wed Dec 17 09:48:02 2008
From: "Frank Bulk" <frnkblk@iname.com>
To: "'King Spook'" <kngspook@gmail.com>
In-Reply-To: <77e4079b0812170053n2a01317cq18806d021b05a91c@mail.gmail.com>
Date: Wed, 17 Dec 2008 08:47:41 -0600
Cc: nanog@nanog.org
Reply-To: frnkblk@iname.com
Errors-To: nanog-bounces@nanog.org
No, we're a small service provider with a small bank as a customer. The
bank was the one that wasn't receiving e-mail from our customers. Since the
primary network admin for the bank was out of pocket, after the bank opened
the ticket we continued the troubleshooting process.
Perhaps I was lucky and landed on a good and friendly support engineer.
Frank
-----Original Message-----
From: King Spook [mailto:kngspook@gmail.com]
Sent: Wednesday, December 17, 2008 2:54 AM
To: Frank Bulk
Cc: Jason Williams; mike; nanog@nanog.org
Subject: Re: postini contact?
On Tue, Dec 16, 2008 at 9:36 PM, Frank Bulk <frnkblk@iname.com> wrote:
> I've only had to call them once (turned out to be our problem) but they
were
> reasonably helpful. If I had to compare it to any other freemail
provider,
> I would have to say Postini was fantastic.
>
> Frank
[Sorry for the semi-hijack.]
I assume you're a big org of some sort?
What are they like for little people?
(I was toying with setting them up for some management consultants I
know who were having a spam problems; but I heard some hearsay that
support was poor unless you're a large player, and that made me a
little uncomfortable regarding making the recommendation.)
