[108453] in North American Network Operators' Group
RE: Go daddy mail services admin
daemon@ATHENA.MIT.EDU (Raymond Corbin)
Fri Oct 3 14:23:32 2008
Date: Fri, 3 Oct 2008 14:23:15 -0400
In-Reply-To: <48E660B1.70803@justinshore.com>
From: "Raymond Corbin" <rcorbin@TRAFFIQ.com>
To: "Justin Shore" <justin@justinshore.com>, "Jeff Kinz" <jkinz@kinz.org>,
"NANOG" <nanog@merit.edu>
Errors-To: nanog-bounces@nanog.org
Yeah they usually simply do /24 blocks. From what I remember in the
blacklist 550 response it says a removal link? Something like
http://unblock.secureserver.net/?ip=3Dx.x.x.x right?
-r
-----Original Message-----
From: Justin Shore [mailto:justin@justinshore.com]=20
Sent: Friday, October 03, 2008 2:13 PM
To: Jeff Kinz; NANOG
Subject: Re: Go daddy mail services admin
Jeff Kinz wrote:
> Based on their long term refusal to adjust their policy to
> conform to PBL intended usage of the list I suspect this
> issue cannot be corrected. The only answer I have found is
> to inform the affected people they have to move from GoDaddy
> to a company that does a better job to correct the problem.
GoDaddy is about as worthless of a mail provider and it gets. I can't=20
count the number of times I've had customers get themselves blacklisted=20
by GoDaddy and not be able to get unlisted. Finding a contact number=20
for them used to be damn near impossible. Finding a competent mail=20
admin on the other end actually was impossible. My own company got=20
blacklisted by GoDaddy a little over a year ago. A user with an=20
infected laptop relayed infected email out through the corporate=20
firewall's NAT pool (no longer blindly permitted). GoDaddy's response?=20
The entire /24 used by our corporate firewall was blacklisted=20
intermittently for about 6 months.
Our recommendation to our clients and our SP customers is to not use=20
GoDaddy's mail services. Pick a mail provider that's known for being=20
responsive.
Justin
