[108452] in North American Network Operators' Group
Re: Go daddy mail services admin
daemon@ATHENA.MIT.EDU (Justin Shore)
Fri Oct 3 14:13:31 2008
Date: Fri, 03 Oct 2008 13:13:05 -0500
From: Justin Shore <justin@justinshore.com>
To: Jeff Kinz <jkinz@kinz.org>, NANOG <nanog@merit.edu>
In-Reply-To: <20081001141720.GA15221@redline.kinz.org>
Errors-To: nanog-bounces@nanog.org
Jeff Kinz wrote:
> Based on their long term refusal to adjust their policy to
> conform to PBL intended usage of the list I suspect this
> issue cannot be corrected. The only answer I have found is
> to inform the affected people they have to move from GoDaddy
> to a company that does a better job to correct the problem.
GoDaddy is about as worthless of a mail provider and it gets. I can't
count the number of times I've had customers get themselves blacklisted
by GoDaddy and not be able to get unlisted. Finding a contact number
for them used to be damn near impossible. Finding a competent mail
admin on the other end actually was impossible. My own company got
blacklisted by GoDaddy a little over a year ago. A user with an
infected laptop relayed infected email out through the corporate
firewall's NAT pool (no longer blindly permitted). GoDaddy's response?
The entire /24 used by our corporate firewall was blacklisted
intermittently for about 6 months.
Our recommendation to our clients and our SP customers is to not use
GoDaddy's mail services. Pick a mail provider that's known for being
responsive.
Justin
