[106510] in North American Network Operators' Group
Re: Level3 tries cell-phone style billing scam on customers
daemon@ATHENA.MIT.EDU (Jeffrey Lyon)
Thu Jul 31 13:04:40 2008
Date: Thu, 31 Jul 2008 13:04:29 -0400
From: "Jeffrey Lyon" <jeffrey.lyon@blacklotus.net>
To: nanog@nanog.org
In-Reply-To: <FCD26398C5EDE746BFC47F43EA52A17303C52D9A@dino.ad.hostasaurus.com>
Errors-To: nanog-bounces@nanog.org
Peer1 has a similar charge but actually labels it "LA
Telecommunications Surcharge" or something to the effect.
(David: Sorry for sending to you personally at first instead of to list).
--
Jeffrey Lyon, President
Level III Information Systems Technician
jeffrey.lyon@blacklotus.net | http://www.blacklotus.net
Black Lotus Communications of The IRC Company, Inc.
Talk for 4h 45m from the U.S. to Latin America for $10.00:
http://www.defensecalling.com
On Thu, Jul 31, 2008 at 12:48 PM, David Hubbard
<dhubbard@dino.hostasaurus.com> wrote:
> From: Patrick Giagnocavo [mailto:patrick@zill.net]
>>
>> Anyone else seeing this same behavior from Level3?
>>
>
> We're going on three months of trying to get billing
> issues resolved; and yes, no way to talk to a real
> person anymore, nor are there any sales reps left
> that have any interest in talking to their customers
> as far as I can tell. If it weren't for positive
> experiences with tech support, they would be Verizon.
>
> David
>
>
