[106509] in North American Network Operators' Group
RE: Level3 tries cell-phone style billing scam on customers
daemon@ATHENA.MIT.EDU (David Hubbard)
Thu Jul 31 12:50:32 2008
Date: Thu, 31 Jul 2008 12:48:56 -0400
From: "David Hubbard" <dhubbard@dino.hostasaurus.com>
To: <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org
From: Patrick Giagnocavo [mailto:patrick@zill.net]=20
>=20
> Anyone else seeing this same behavior from Level3?
>=20
We're going on three months of trying to get billing
issues resolved; and yes, no way to talk to a real
person anymore, nor are there any sales reps left
that have any interest in talking to their customers
as far as I can tell. If it weren't for positive
experiences with tech support, they would be Verizon.
David
