[106182] in North American Network Operators' Group
RE: XO contact
daemon@ATHENA.MIT.EDU (Mort, Eric)
Thu Jul 24 08:24:09 2008
Date: Thu, 24 Jul 2008 07:23:41 -0500
In-Reply-To: <Pine.LNX.4.64.0807240052000.17120@pluto.express.org>
From: "Mort, Eric" <EMort@xo.com>
To: "William R. Lorenz" <wrl@express.org>, "Zaid Ali" <zaid@zaidali.com>
Cc: nanog@merit.edu
Errors-To: nanog-bounces@nanog.org
If you can reply to me with the ticket details and number I can make
sure it get looked at by the right folks.
Regards,=20
Eric J. Mort
Sr. Manager - IP Operations
Desk - 314-787-7826
Cell - 314-486-9057
emort@xo.com
-----Original Message-----
From: William R. Lorenz [mailto:wrl@express.org]=20
Sent: Thursday, July 24, 2008 12:01 AM
To: Zaid Ali
Cc: nanog@merit.edu
Subject: Re: XO contact
Do XO engineers still read and participate in this mailing list?
We've been going back-and-forth for a couple of weeks now on a newly=20
installed XO circuit. The circuit does not work, and we've heard
reports=20
of engineers resetting an ML100 card, possibly RE Cisco's CSCec78266.
We have publicly-traded companies in the facilities, and it would be=20
wonderful if we could get in touch with a knowledgeable XO engineer?
On Tue, 24 Jun 2008, Zaid Ali wrote:
> Can someone from XO who handles this neighbor 65.46.253.157 help me
out=20
> with a BGP session going down? This is the second time within a week=20
> where a misconfiguration of an ACL on XO end is bringing down my BGP=20
> session with you and its frustrating to go through the normal tech=20
> support chain.
