[106167] in North American Network Operators' Group
Re: XO contact
daemon@ATHENA.MIT.EDU (William R. Lorenz)
Thu Jul 24 01:01:12 2008
Date: Thu, 24 Jul 2008 01:00:44 -0400 (EDT)
From: "William R. Lorenz" <wrl@express.org>
To: Zaid Ali <zaid@zaidali.com>
In-Reply-To: <87D89861-0ABD-4725-872A-8BA45018E5B8@zaidali.com>
Cc: nanog@merit.edu
Errors-To: nanog-bounces@nanog.org
Do XO engineers still read and participate in this mailing list?
We've been going back-and-forth for a couple of weeks now on a newly
installed XO circuit. The circuit does not work, and we've heard reports
of engineers resetting an ML100 card, possibly RE Cisco's CSCec78266.
We have publicly-traded companies in the facilities, and it would be
wonderful if we could get in touch with a knowledgeable XO engineer?
On Tue, 24 Jun 2008, Zaid Ali wrote:
> Can someone from XO who handles this neighbor 65.46.253.157 help me out
> with a BGP session going down? This is the second time within a week
> where a misconfiguration of an ACL on XO end is bringing down my BGP
> session with you and its frustrating to go through the normal tech
> support chain.