[103695] in North American Network Operators' Group

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Re: Yahoo Mail Update

daemon@ATHENA.MIT.EDU (chuck goolsbee)
Thu Apr 10 20:56:16 2008

In-Reply-To: <20080410220314.GB30074@puck.nether.net>
Date: Thu, 10 Apr 2008 17:51:23 -0700
To: nanog@merit.edu
From: chuck goolsbee <chucklist@forest.net>
Errors-To: owner-nanog@merit.edu


>	An anonymous source at Yahoo told me that they have pushed
>a config update sometime today out to their servers to help with these
>deferral issues.
>
>	Please don't ask me to play proxy on this one of any
>other issues you may have, but take a look at your queues and
>they should be getting better.
>
>	- Jared

Thanks for the update Jared. I can understand your request to not be 
used as a proxy, but it exposes the reason why Yahoo is thought to be 
clueless: They are completely opaque.

They can not exist in this community without having some visibity and 
interaction on an operational level.

Yahoo should have a look at how things are done at AOL. While the 
feedback loop from the *users* at AOL is mostly a source of 
entertainment, dealing with the postmaster staff at AOL is a 
benchmark in how it should be done.

Proxy that message over and perhaps this issue of Yahoo's perennially 
broken mail causing the rest of us headaches will go away. It seems 
to come up here on nanog and over on the mailop list every few weeks.

--chuck




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