[10364] in North American Network Operators' Group
Re: Plethora of UUnet outages and instabilities
daemon@ATHENA.MIT.EDU (Wayne Bouchard)
Mon Jun 30 19:43:50 1997
From: Wayne Bouchard <web@typo.org>
To: spork@inch.com (Charles Sprickman)
Date: Mon, 30 Jun 1997 16:39:26 -0700 (MST)
Cc: alex@nac.net, jbeck@connectnet.com, nanog@merit.edu
In-Reply-To: <Pine.NEB.3.95.970630190131.6489D-100000@shell.inch.com> from "Charles Sprickman" at Jun 30, 97 07:06:40 pm
I know one of the problems that UUNET has been having (and I believe
several other folks as well) is high CPU usage on many of their
routers. (When the ping times to the router itself get high its either
a congested link or, usually, a router thats spinning hard..) However,
thats not a problem you can fix easily or fix overnight.
> Oh God, NYC1. Look out for that ugly beast... We are unfortunate enough
> to have a connection off of that thing. The NOC is good, if you're up for
> entertainment. Let me count the times I've heard "what's traceroute" on
> the phone with them. Let me tell you about outages where they "forgot to
> take the loopback off the T" for like 6 hours. Or my favorite (once you
> hit a high-level brainwashed engineer) the good old "I don't see *any*
> packet loss, so everything is OK". "Yes, but I'm seeing ping times of
> 500ms to your router, and our line isn't near saturation by a long
> shot"... "I don't see any packet loss", etc...
>
> blech. I would not recommend them to my worst enemy.
>
> Charles
>
> ~~~~~~~~~ ~~~~~~~~~~~
> Charles Sprickman Internet Channel
> INCH System Administration Team (212)243-5200
> spork@inch.com access@inch.com
>
>
> On Mon, 30 Jun 1997, Alex Rubenstein wrote:
>
> > Date: Mon, 30 Jun 1997 18:18:06 -0400
> > From: Alex Rubenstein <alex@nac.net>
> > To: Josh Beck <jbeck@connectnet.com>, nanog@merit.edu
> > Subject: Re: Plethora of UUnet outages and instabilities
> >
> >
> > All I know is they suck moose nipples, and I disconnected from them last
> > week. They have been having problems in/around cr1.nyc1 for MONTHS now, and
> > they are doing nothing (that I can see) to fix it. Thier first-level
> > support is horrendous. One guy once said to me, "Routers have
> > processors?!". Another hung up when I told him to put "CUSTOMER IS IRATE"
> > on the trouble ticket.
> >
> > There are some GOOD guys over there, but them seem to be disappearing? (are
> > you there, Mr. Hannan?)
> >
> > HELLO, GENUITY (anyone who is looking for a new provider, Genuity is DAMN
> > good. and a DAMN good NOC. Sales guys are a little whacky, tho).
> >
> >
> >
> > At 02:12 PM 6/30/97 -0700, Josh Beck wrote:
> > >Has everyone else been seeing the almost daily UUnet outages recently,
> > >does anyone know what the true causes of these have been?
> >
> > ---
> >
> > "Don't go with a spineless ISP;
> > we have more backbone."
> >
> > Alex Rubenstein -- alex@nac.net -- KC2BUO -- www.nac.net
> > net @ccess corporation, 201-983-0725 -- 201-983-0725
> >
>
>
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Wayne Bouchard GlobalCenter
web@primenet.com
Primenet Network Engineering Internet Solutions for
(602) 416-6422 800-373-2499 x6422 Growing Businesses
FAX: (602) 416-9422
http://www.primenet.com http://www.globalcenter.net
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