[10259] in North American Network Operators' Group
RE: MCI outages (summary)
daemon@ATHENA.MIT.EDU (Chris A. Icide)
Thu Jun 26 18:12:12 1997
From: "Chris A. Icide" <chris@nap.net>
To: "'Joe Shaw'" <jshaw@insync.net>
Cc: "'nanog@merit.edu'" <nanog@merit.edu>
Date: Thu, 26 Jun 1997 17:07:36 -0500
We've been peering with MCI for a while, and was an MCI customer
way back when. It has been my experience that when we make
a call to the MCI NOC to report a problem, we have recieved as
good (if not better) performance from the NOC as a PEER as
we did as a customer. Since I am very happy in the response
for all problems that are technical in nature, I would say this is
good. However, if the problem in "political" in nature, forget
getting any kind of answer from anyone, unless you "know"
someone inside.
Chris
----------
From: Joe Shaw[SMTP:jshaw@insync.net]
Sent: Thursday, June 26, 1997 11:06 AM
To: Robert_Gutierrez@3com.com
Cc: nanog@merit.edu
Subject: Re: MCI outages (summary)
>From what I understand of MCI's peering agreement, you have to come into
at least 3 NAPs with DS3 bandwidth or better to even be considered to
peer. So, I think if you peer with MCI, you'd definitely carry enough
weight with them that they'd take an interest with what problems you have.
Joe Shaw - jshaw@insync.net
NetAdmin - Insync Internet Services
"Learn more, and you will never starve." - Paraphrase of Lee
On Thu, 26 Jun 1997 Robert_Gutierrez@3com.com wrote:
> OK, here's a scenario for you. Traceroute fails inside MCI somewhere. So
> you
> call your upstream, and said upstream only has a peering relationship with
> MCI -- ie: not a paying customer. I'm under the impression that unless
> you're
> a paying customer, then (to quote a 70's phrase) "you don't have nothin'
> comin'".
>
> For those ISP/IBP's out there, can a BGP peer open a trouble ticket with
> you to have a problem looked at? Or does the "paying customer" have to
> open the TT. What if I can't get the "paying customer" to open up the TT
> (ie: you think I can get sex.com to open a TT with their upstream, as if
> they
> would care longer than the time to hit the "D" key on my message).
>
> rob
>
>
>
