[100785] in North American Network Operators' Group
Re: [admin] Errors to NANOG list subscribers take II
daemon@ATHENA.MIT.EDU (Bill Nash)
Fri Nov 9 11:11:57 2007
Date: Fri, 9 Nov 2007 09:00:41 -0700 (MST)
From: Bill Nash <billn@billn.net>
To: Martin Hannigan <hannigan@gmail.com>
cc: nanog list <nanog@merit.edu>
In-Reply-To: <2d106eb50711090744k7bb60b3dwf901adb0f5a0a0b5@mail.gmail.com>
Errors-To: owner-nanog@merit.edu
Given the serious impact this is having on operations, does this have a
master ticket number or escalation id of some type? Has the vendor been
involved yet? When can we expect to see a post mortem/RFO?
- billn
On Fri, 9 Nov 2007, Martin Hannigan wrote:
>
> Dear Colleagues:
>
> As you know, we are all seeing a single mailer message show up in our
> mailboxes at ~0330/est on a daily basis. We are aware that this is
> on-going.
>
> The issue is being actively worked on by the admin team at Merit and a
> resolution is forthcoming. Since the message happens once a day, it's
> understandably difficult to make a best effort determination that a
> fix will take hold. There isn't a test or dev system to try out
> solutions.
>
> This problem has been assigned a reasonable priority by the folks at
> Merit and we hope to see it fixed soon. Thanks to all who have let us
> know about this.
>
> Best Regards,
>
> Martin Hannigan
> NANOG MLC Member
>
