[100784] in North American Network Operators' Group

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OT: Can a MSN/hotmail.com email admin contact me offlist?

daemon@ATHENA.MIT.EDU (Joseph W. Breu)
Fri Nov 9 11:01:10 2007

Date: Fri, 9 Nov 2007 09:45:05 -0600 (CST)
From: "Joseph W. Breu" <breu@cfu.net>
Reply-To: breu@cfu.net
To: nanog@merit.edu
Errors-To: owner-nanog@merit.edu



We have been having difficulty sending email to hotmail.com email 
addresses.  This started several weeks ago and was tracked to a computer 
computer that was indeed sending out spam - but has since been resolved. 
Normal measures to contact MSN/Hotmail have gone nowhere.  We've received 
the run-around from their support drones..  They've even went so far as to 
silently drop all email (while reporting successful delivery).  We've 
submitted the forms at their postmaster.live.com site (and been rejected).

Oddly enough - the servers that they are blocking don't show up on their 
SNDS service.

Please contact me offlist so we can get this resolved.

-- 

Thanks,

---------------------------------------------------------
Joseph W. Breu, CCNA              phone : +1.319.268.5228
Senior Network Administrator        fax : +1.319.266.8158
Cedar Falls Utilities              cell : +1.319.493.1686
support: +1.319.268.5221         url : http://www.cfu.net

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