[96546] in Discussion of MIT-community interests
=?GB2312?B?wb3M7M6qxPq94r720rW8qLK7usO1xMCnu/M=?=
daemon@ATHENA.MIT.EDU (=?GB2312?B?s8ybwuPk?=)
Wed Mar 29 23:54:42 2017
From: =?GB2312?B?s8ybwuPk?= <jilfengben@ianmattoch.com>
To: "mit-talk-mtg" <mit-talk-mtg@charon.mit.edu>
Date: Thu, 30 Mar 2017 11:54:40 +0800
发件人: "<程浡沅>";<jilfengben@ianmattoch.com>;
发送时间: 2017年2017-03-30 11:54:38
收件人: "<mit-talk-mtg>"<mit-talk-mtg@charon.mit.edu>;
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=gb2312">
<title>新建网页 1</title>
<style>
<!--
p.MsoNormal
{mso-style-parent:"";
margin-bottom:.0001pt;
text-align:justify;
text-justify:inter-ideograph;
font-size:10.5pt;
font-family:"Calibri","sans-serif";
margin-left:0cm; margin-right:0cm; margin-top:0cm}
-->
</style>
</head>
<body>
<p class="MsoNormal" style="line-height: 150%"><b>
<span style="font-size: 22.0pt; line-height: 150%; font-family: 微软雅黑,sans-serif">
《策略性销售技巧》</span><span style="font-size: 22.0pt; line-height: 150%; font-family: 微软雅黑,sans-serif">销售冠军<span lang="EN-US">2</span>天强化之旅</span></b></p>
<p class="MsoNormal" align="left" style="text-align: left; line-height: 18.0pt">
<span style="font-family: 微软雅黑,sans-serif; color: black; background: #D9D9D9">
【时间地点】</span><span style="font-family: 微软雅黑,sans-serif; color: black">
<span lang="EN-US">2017</span>年<span lang="EN-US">04</span>月<span lang="EN-US">15-16</span>深圳<span lang="EN-US">
04</span>月<span lang="EN-US">22-23</span>上海</span></p>
<p class="MsoNormal" align="left" style="text-align: left; line-height: 20.0pt">
<span style="font-family: 微软雅黑,sans-serif; color: black; background: #D9D9D9">
【参加对象】</span><span style="font-family: 微软雅黑,sans-serif"> 有一定经验的销售业务人员、销售业务主管
(本课程不适合店面销售、快消品销售模式)</span></p>
<p class="MsoNormal" align="left" style="text-align: left; line-height: 18.0pt">
<span style="font-family: 微软雅黑,sans-serif; color: black; background: #D9D9D9">
【授课方式】</span><span style="font-family: 微软雅黑,sans-serif">
讲师讲解、故事案例、小组讨论、团队游戏等各种互动式培训方式。</span></p>
<p class="MsoNormal" align="left" style="text-align: left; line-height: 18.0pt">
<span style="font-family: 微软雅黑,sans-serif; color: black; background: #D9D9D9">
【学习费用】</span><span lang="EN-US" style="font-family: 微软雅黑,sans-serif; color: black">
3200</span><span style="font-family: 微软雅黑,sans-serif; color: black">元</span><span lang="EN-US" style="font-size: 10.0pt; font-family: 微软雅黑,sans-serif">2</span><span style="font-size: 10.0pt; font-family: 微软雅黑,sans-serif">天<span lang="EN-US">/1</span>人</span><span style="font-family: 微软雅黑,sans-serif; color: black">(含资料费、午餐、茶点、发票等)</span></p>
<p class="MsoNormal" align="left" style="text-align: left; line-height: 18.0pt">
<b><span style="font-family: 微软雅黑,sans-serif; color: #C00000">报名咨询电话:<span lang="EN-US">0755-612-88035
010-516-61863 021-312-61580</span></span></b></p>
<p class="MsoNormal" align="left" style="text-align: left; line-height: 18.0pt">
<b><span style="font-family: 微软雅黑,sans-serif; color: #C00000">在线咨询<span lang="EN-US">
QQ</span>:<span lang="EN-US">6983436 </span>
<a href="mailto:报名信箱:6983436@QQ.com">报名信箱:<span lang="EN-US">6983436@QQ.com</span></a></span></b></p>
<p class="MsoNormal" align="left" style="text-align: left; line-height: 18.0pt">
<b><span lang="EN-US" style="font-family: 微软雅黑,sans-serif; color: #C00000">(</span><span style="font-family: 微软雅黑,sans-serif; color: #C00000">如需报名请发送您的
公司名称 及 参会人姓名 <span lang="EN-US">. </span>联系方式 至 报名信箱即可)</span></b></p>
<p class="MsoNormal" align="left" style="text-align: left; line-height: 20.0pt">
<b><span style="font-family: 微软雅黑,sans-serif; color: #C00000">【常见问题】</span></b></p>
<p class="MsoNormal" align="left" style="text-align: left; text-indent: -21.0pt; line-height: 20.0pt; margin-left: 21.0pt">
<span lang="EN-US" style="font-family: Wingdings; color: #C00000">l<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7.0pt; font-family: Times New Roman">
</span></span><span style="font-family: 微软雅黑,sans-serif">
业绩压力大,但要提升业绩又觉得无从下手,怎么办?</span></p>
<p class="MsoNormal" align="left" style="text-align: left; text-indent: -21.0pt; line-height: 20.0pt; margin-left: 21.0pt">
<span lang="EN-US" style="font-family: Wingdings; color: #C00000">l<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7.0pt; font-family: Times New Roman">
</span></span><span style="font-family: 微软雅黑,sans-serif">报价后客户就没有回应了,怎么办?</span></p>
<p class="MsoNormal" align="left" style="text-align: left; text-indent: -21.0pt; line-height: 20.0pt; margin-left: 21.0pt">
<span lang="EN-US" style="font-family: Wingdings; color: #C00000">l<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7.0pt; font-family: Times New Roman">
</span></span><span style="font-family: 微软雅黑,sans-serif">
客户拿着我们的报价与别人比,说我们的价格贵,怎么办?</span></p>
<p class="MsoNormal" align="left" style="text-align: left; text-indent: -21.0pt; line-height: 20.0pt; margin-left: 21.0pt">
<span lang="EN-US" style="font-family: Wingdings; color: #C00000">l<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7.0pt; font-family: Times New Roman">
</span></span><span style="font-family: 微软雅黑,sans-serif">
与客户联络一段时间了,但客户一直不下单,怎么办?</span></p>
<p class="MsoNormal" align="left" style="text-align: left; text-indent: -21.0pt; line-height: 20.0pt; margin-left: 21.0pt">
<span lang="EN-US" style="font-family: Wingdings; color: #C00000">l<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7.0pt; font-family: Times New Roman">
</span></span><span style="font-family: 微软雅黑,sans-serif">
提供样品给客户测试后,客户就不理我们了,怎么办?</span></p>
<p class="MsoNormal" align="left" style="text-align: left; text-indent: -21.0pt; line-height: 20.0pt; margin-left: 21.0pt">
<span lang="EN-US" style="font-family: Wingdings; color: #C00000">l<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7.0pt; font-family: Times New Roman">
</span></span><span style="font-family: 微软雅黑,sans-serif">
开发陌生客户时,有没有好的方法减少电话或邮件的拒绝率?</span></p>
<p class="MsoNormal" align="left" style="text-align: left; text-indent: -21.0pt; line-height: 20.0pt; margin-left: 21.0pt">
<span lang="EN-US" style="font-family: Wingdings; color: #C00000">l<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7.0pt; font-family: Times New Roman">
</span></span><span style="font-family: 微软雅黑,sans-serif">
收到客户的询盘后,认真分析过客户的需求并回复了,但客户反馈的很少,怎么办?</span></p>
<p class="MsoNormal" align="left" style="text-align: left; text-indent: -21.0pt; line-height: 20.0pt; margin-left: 21.0pt">
<span lang="EN-US" style="font-family: Wingdings; color: #C00000">l<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7.0pt; font-family: Times New Roman">
</span></span><span style="font-family: 微软雅黑,sans-serif">如何把老客户的满意度转化为销量?</span></p>
<p class="MsoNormal" align="left" style="text-align: left; line-height: 20.0pt">
<b><span style="font-family: 微软雅黑,sans-serif; color: #C00000">
以上问题,在《策略性销售技巧》中都将得到解答!</span></b></p>
<p class="MsoNormal" align="left" style="text-align: left; line-height: 20.0pt">
<b><span lang="EN-US" style="font-family: 微软雅黑,sans-serif; color: #C00000"> </span></b></p>
<p class="MsoNormal" align="left" style="text-align: left; line-height: 20.0pt">
<b><span style="font-family: 微软雅黑,sans-serif; color: #C00000">【课程特色】</span></b></p>
<p class="MsoNormal" align="left" style="text-align: left; text-indent: -21.0pt; line-height: 20.0pt; margin-left: 21.0pt">
<span lang="EN-US" style="font-family: Wingdings; color: #C00000">l<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7.0pt; font-family: Times New Roman">
</span></span><span style="font-family: 微软雅黑,sans-serif">
非销售基础课程,不教销售话术等基本技巧,亦不讲销售小伎俩;</span></p>
<p class="MsoNormal" align="left" style="text-align: left; text-indent: -21.0pt; line-height: 20.0pt; margin-left: 21.0pt">
<span lang="EN-US" style="font-family: Wingdings; color: #C00000">l<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7.0pt; font-family: Times New Roman">
</span></span><span style="font-family: 微软雅黑,sans-serif">
避免常见培训课程的如何问、如何听、如何说等销售细节内容;</span></p>
<p class="MsoNormal" align="left" style="text-align: left; text-indent: -21.0pt; line-height: 20.0pt; margin-left: 21.0pt">
<span lang="EN-US" style="font-family: Wingdings; color: #C00000">l<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7.0pt; font-family: Times New Roman">
</span></span><span style="font-family: 微软雅黑,sans-serif">
让学员学习到,先从大处着手,规划好销售目标,才能更好地完成整体销售指标;</span></p>
<p class="MsoNormal" align="left" style="text-align: left; text-indent: -21.0pt; line-height: 20.0pt; margin-left: 21.0pt">
<span lang="EN-US" style="font-family: Wingdings; color: #C00000">l<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7.0pt; font-family: Times New Roman">
</span></span><span style="font-family: 微软雅黑,sans-serif">
从销售业务员遇到的实际问题出发,以解决学员困惑为前提,以提升销量为宗旨;</span></p>
<p class="MsoNormal" align="left" style="text-align: left; text-indent: -21.0pt; line-height: 20.0pt; margin-left: 21.0pt">
<span lang="EN-US" style="font-family: Wingdings; color: #C00000">l<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7.0pt; font-family: Times New Roman">
</span></span><span style="font-family: 微软雅黑,sans-serif">
让学员从战略、战术层面了解如何提升销量,而不是纠结于某个客户、某些沟通细节;</span></p>
<p class="MsoNormal" align="left" style="text-align: left; text-indent: -21.0pt; line-height: 20.0pt; margin-left: 21.0pt">
<span lang="EN-US" style="font-family: Wingdings; color: #C00000">l<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7.0pt; font-family: Times New Roman">
</span></span><span style="font-family: 微软雅黑,sans-serif">
课程案例均采用销售业务员的实际案例,更具实战性。</span></p>
<p class="MsoNormal" style="line-height: 20.0pt"><b>
<span style="font-family: 微软雅黑,sans-serif; color: #C00000">【课程大纲】</span></b></p>
<p class="MsoNormal" style="line-height: 20.0pt"><b>
<span style="font-size: 12.0pt; font-family: 微软雅黑,sans-serif">第一部分、胸有成竹<span lang="EN-US">
-- </span>销售目标规划</span></b></p>
<p class="MsoNormal" style="line-height: 20.0pt"><b>
<span style="font-family: 微软雅黑,sans-serif">一、从销售目标到具体行动</span></b></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">1. </span>
<span style="font-family: 微软雅黑,sans-serif">销量与哪些因素相关?我们可以把控的有哪些?</span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">2. </span>
<span style="font-family: 微软雅黑,sans-serif">如何通过我们可控的因素去影响销量?</span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">3. </span>
<span style="font-family: 微软雅黑,sans-serif">只有把销售目标分配到每天的工作中,我们才能日积月累地完成销售任务</span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">4. </span>
<span style="font-family: 微软雅黑,sans-serif">如何把销售目标分解到每天的销售工作中?</span></p>
<p class="MsoNormal" style="line-height: 20.0pt"><b>
<span style="font-family: 微软雅黑,sans-serif">二、销售进展分析与推进</span></b></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">1. </span>
<span style="font-family: 微软雅黑,sans-serif">
如果可以准确判断客户的成交可能性,我们就能更有效地利用时间,更好地完成销售目标;</span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">2. </span>
<span style="font-family: 微软雅黑,sans-serif">客户说很快就可以下单了,真的可信吗?</span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">3. </span>
<span style="font-family: 微软雅黑,sans-serif">我们有把握的销量到底有多少?如何比较准确地测算销量?</span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">4. </span>
<span style="font-family: 微软雅黑,sans-serif">
通过销售进展分析,我们能够预测现有销量,就能判断现状与目标的差距,知道下一步努力的方向;</span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">5. </span>
<span style="font-family: 微软雅黑,sans-serif">通过进展分析,我们还能明确要做什么工作,才能推动销售项目进展。</span></p>
<p class="MsoNormal" style="line-height: 20.0pt"><b>
<span style="font-family: 微软雅黑,sans-serif; color: #C00000">实用销售工具:</span></b></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">1. </span>
<span style="font-family: 微软雅黑,sans-serif">销售目标分解表</span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">2. </span>
<span style="font-family: 微软雅黑,sans-serif">销售进程标准</span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">3. </span>
<span style="font-family: 微软雅黑,sans-serif">现有销量预测表</span></p>
<p class="MsoNormal" style="line-height: 20.0pt"><b>
<span style="font-size: 12.0pt; font-family: 微软雅黑,sans-serif">第二部分、销售之本<span lang="EN-US">
-- </span>客户需求</span></b></p>
<p class="MsoNormal" style="line-height: 20.0pt"><b>
<span style="font-family: 微软雅黑,sans-serif">一、正确理解销售</span></b></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">1. </span>
<span style="font-family: 微软雅黑,sans-serif">我们很多时候都误解销售了,认为销售就是能说会道、极力说服、设法诱导。。。</span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">2. </span>
<span style="font-family: 微软雅黑,sans-serif">如果我们从客户的角度看,就能更清楚地理解销售;</span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">3. </span>
<span style="font-family: 微软雅黑,sans-serif">只有真正理解了销售的含义,才能选择合适的方法去达成销售,并且与客户共赢;</span></p>
<p class="MsoNormal" style="line-height: 20.0pt"><b>
<span style="font-family: 微软雅黑,sans-serif">二、客户需求与销售</span></b></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">1. </span>
<span style="font-family: 微软雅黑,sans-serif">销售过程中,最重要的一环是了解客户需求,为什么? </span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">2. </span>
<span style="font-family: 微软雅黑,sans-serif">什么是客户的需求?客户会有哪些需求?</span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">3. </span>
<span style="font-family: 微软雅黑,sans-serif">客户除了对产品特性、价格等的需求外,还有其它的需求吗?</span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">4. </span>
<span style="font-family: 微软雅黑,sans-serif">销售业务员如何利用需求去推动销售?</span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">5. </span>
<span style="font-family: 微软雅黑,sans-serif">我们的产品能够满足客户的哪些需求?</span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">6. </span>
<span style="font-family: 微软雅黑,sans-serif">如果我们的产品不能满足客户的需求,怎么办?</span></p>
<p class="MsoNormal" style="line-height: 20.0pt"><b>
<span style="font-family: 微软雅黑,sans-serif; color: #C00000">实用销售工具:</span></b></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">1. </span>
<span style="font-family: 微软雅黑,sans-serif">客户需求分析表</span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">2. </span>
<span style="font-family: 微软雅黑,sans-serif">产品特点分析表</span></p>
<p class="MsoNormal" style="line-height: 20.0pt"><b>
<span style="font-size: 12.0pt; font-family: 微软雅黑,sans-serif">第三部分、源头活水<span lang="EN-US">
-- </span>客户开发</span></b></p>
<p class="MsoNormal" style="line-height: 20.0pt"><b>
<span style="font-family: 微软雅黑,sans-serif">一、客户开发与销量关系</span></b></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">1. </span>
<span style="font-family: 微软雅黑,sans-serif">要完成销售目标,必须不断开发新客户</span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">2. </span>
<span style="font-family: 微软雅黑,sans-serif">从销售漏斗看业绩来源</span></p>
<p class="MsoNormal" style="line-height: 20.0pt"><b>
<span style="font-family: 微软雅黑,sans-serif">二、新开发客户流程</span></b></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">1. </span>
<span style="font-family: 微软雅黑,sans-serif">为什么开发客户需要流程?</span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">2. </span>
<span style="font-family: 微软雅黑,sans-serif">我们主动开发的新客户与找上门的新客户开发流程有什么不同?</span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">3. </span>
<span style="font-family: 微软雅黑,sans-serif">流程之间的微妙差别有什么含义?对我们的销售有什么影响?</span></p>
<p class="MsoNormal" style="line-height: 20.0pt"><b>
<span style="font-family: 微软雅黑,sans-serif; color: #C00000">实用销售工具:</span></b></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">1. </span>
<span style="font-family: 微软雅黑,sans-serif">陌生客户开发流程图</span></p>
<p class="MsoNormal" style="line-height: 20.0pt"><b>
<span style="font-size: 12.0pt; font-family: 微软雅黑,sans-serif">第四部分、一个都不能少<span lang="EN-US">
-- </span>客户关键<span lang="EN-US">5</span>人</span></b></p>
<p class="MsoNormal" style="line-height: 20.0pt"><b>
<span style="font-family: 微软雅黑,sans-serif">一、谁影响客户的购买?</span></b></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">1. </span>
<span style="font-family: 微软雅黑,sans-serif">我们不是与一个人在战斗!客户的背后还有谁?谁影响客户购买?</span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">2. </span>
<span style="font-family: 微软雅黑,sans-serif">客户关键<span lang="EN-US">5</span>人是如何影响销售的?</span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">3. </span>
<span style="font-family: 微软雅黑,sans-serif">销售过程中,我们应该关注关键<span lang="EN-US">5</span>人的哪些需求?</span></p>
<p class="MsoNormal" style="line-height: 20.0pt"><b>
<span style="font-family: 微软雅黑,sans-serif">二、销售中的风险地带</span></b></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">1. </span>
<span style="font-family: 微软雅黑,sans-serif">销售中会有哪些隐藏的风险导致销售失败?</span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">2. </span>
<span style="font-family: 微软雅黑,sans-serif">如何排除这些风险?</span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">3. </span>
<span style="font-family: 微软雅黑,sans-serif">案例分析:到手的订单为什么丢了?</span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">4. </span>
<span style="font-family: 微软雅黑,sans-serif">案例分析:某工程项目销售失败分析</span></p>
<p class="MsoNormal" style="line-height: 20.0pt"><b>
<span style="font-family: 微软雅黑,sans-serif; color: #C00000">实用销售工具:</span></b></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">1. </span>
<span style="font-family: 微软雅黑,sans-serif">客户关键<span lang="EN-US">5</span>人分析表</span></p>
<p class="MsoNormal" style="line-height: 20.0pt"><b>
<span style="font-size: 12.0pt; font-family: 微软雅黑,sans-serif">第五部分、其它销售常见难题</span></b></p>
<p class="MsoNormal" style="line-height: 20.0pt"><b>
<span style="font-family: 微软雅黑,sans-serif">一、价格与谈判</span></b></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">1. </span>
<span style="font-family: 微软雅黑,sans-serif">客户为什么要压价?</span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">2. </span>
<span style="font-family: 微软雅黑,sans-serif">客户说价格贵,意味着什么?</span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">3. </span>
<span style="font-family: 微软雅黑,sans-serif">客户说我们比竞争对手价格贵了,如何应对?</span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">4. </span>
<span style="font-family: 微软雅黑,sans-serif">什么时候谈价格才是恰当的?</span></p>
<p class="MsoNormal" style="line-height: 20.0pt"><b>
<span style="font-family: 微软雅黑,sans-serif">二、客户服务与跟进</span></b></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">1. </span>
<span style="font-family: 微软雅黑,sans-serif">售后服务的目的何在?客户满意度提升了,销量就一定会提升吗?</span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">2. </span>
<span style="font-family: 微软雅黑,sans-serif">如何把客户满意度转化为销量?</span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">3. </span>
<span style="font-family: 微软雅黑,sans-serif">提升客户满意度成本越来越高,怎么办? </span></p>
<p class="MsoNormal" style="line-height: 20.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">4. </span>
<span style="font-family: 微软雅黑,sans-serif">老客户不断要求降价,如何应对?</span></p>
<p class="MsoNormal"><b>
<span style="font-size: 20.0pt; font-family: 微软雅黑,sans-serif; color: #C00000">
讲师介绍</span><font color="#C00000"><span style="font-size: 20.0pt; font-family: 宋体">:</span><span style="font-size: 12.0pt; font-family: 微软雅黑,sans-serif">何炜东<span lang="EN-US">
</span>老师</span></font></b></p>
<p class="MsoNormal" align="left" style="text-align: left; line-height: 14.0pt">
<span style="font-family: 微软雅黑,sans-serif">实战型销售管理培训专家</span></p>
<p class="MsoNormal" align="left" style="text-align: left; line-height: 14.0pt">
<b><span style="font-size: 12.0pt; font-family: 微软雅黑,sans-serif; color: black">
实战经验</span></b></p>
<p class="MsoNormal" style="line-height: 14.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif; color: black">- </span>
<span style="font-family: 微软雅黑,sans-serif; color: black">
可口可乐公司销售经理,曾主管三个营业所及两个销售部门,带领团队从无到有创立直销系统;</span></p>
<p class="MsoNormal" style="line-height: 14.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif; color: black">- </span>
<span style="font-family: 微软雅黑,sans-serif; color: black">通用电气(<span lang="EN-US">GE</span>)华南大区销售经理,建立产品销售新渠道模式;</span></p>
<p class="MsoNormal" style="line-height: 14.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif; color: black">- </span>
<span style="font-family: 微软雅黑,sans-serif; color: black">和记黄埔集团之屈臣氏蒸馏水(<span lang="EN-US">Watsons
Water</span>)销售经理<span lang="EN-US">-</span>南中国,建立健全产品分销体系; </span></p>
<p class="MsoNormal" style="text-indent: -10.5pt; line-height: 14.0pt; margin-left: 10.5pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif; color: black">- </span>
<span style="font-family: 微软雅黑,sans-serif; color: black">
亦曾服务于民营企业,担任过培训中心、制造企业、科技公司培训总监、人力资源总监、销售总监等职;</span></p>
<p class="MsoNormal" style="line-height: 14.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif; color: black">- </span>
<span style="font-family: 微软雅黑,sans-serif; color: black">
曾带领数百人的销售团队及主管华南四省销售业务,创造销量比上一年增长<span lang="EN-US">3</span>倍的佳绩;</span></p>
<p class="MsoNormal" style="line-height: 14.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif; color: black">- </span>
<span style="font-family: 微软雅黑,sans-serif; color: black">
从基层销售做起,经历从业务员到销售总监的过程,对各级销售主管所遇管理问题都有所了解;</span></p>
<p class="MsoNormal" style="line-height: 14.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif; color: black">- </span>
<span style="font-family: 微软雅黑,sans-serif; color: black">
多年的销售管理经验积累,帮助学员了解知名外企在销售管理中的先进方法;</span></p>
<p class="MsoNormal" style="line-height: 14.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif; color: black">- </span>
<span style="font-family: 微软雅黑,sans-serif; color: black">经过正规的营销理论体系训练,海外知名商学院<span lang="EN-US">QUT</span>工商管理硕士<span lang="EN-US">(MBA</span>);</span></p>
<p class="MsoNormal" style="line-height: 14.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif; color: black">- </span>
<span style="font-family: 微软雅黑,sans-serif; color: black">
北京大学、北京交通大学、上海交通大学、北京理工大学、西北工业大学深圳研究院特聘讲师;</span></p>
<p class="MsoNormal" style="line-height: 14.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif; color: black">- </span>
<span style="font-family: 微软雅黑,sans-serif; color: black">已出版书籍:《十项全能销售管理者》 。</span></p>
<p class="MsoNormal" style="line-height: 14.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif; color: black">- </span>
<span style="font-family: 微软雅黑,sans-serif; color: black">
为上千家企业提供销售培训与咨询,并被多家知名企业聘为销售团队辅导顾问。</span></p>
<p class="MsoNormal" style="text-indent: -10.5pt; line-height: 14.0pt; margin-left: 10.5pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif; color: black">- </span>
<span style="font-family: 微软雅黑,sans-serif; color: black">
培训以互动、启发、情景式培训见长,将先进的管理理念结合讲师多年实战管理经验,注重受训人员的感悟及参与,培训风格深入浅出、条理清晰,课堂气氛轻松、活跃、实战性强,通过各种实际案例及游戏等方式充分调动参训人员的培训热情。</span></p>
<p class="MsoNormal" style="line-height: 14.0pt"><b>
<span style="font-size: 12.0pt; font-family: 微软雅黑,sans-serif; color: black">学员评价</span></b></p>
<p class="MsoNormal" style="line-height: 14.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">1. </span>
<span style="font-family: 微软雅黑,sans-serif">
启发式培训,较好地引导学员自己思考,让我们更容易理解与认识培训内容。何老师幽默风趣,课堂气氛很轻松。</span></p>
<p class="MsoNormal" style="line-height: 14.0pt">
<span style="font-family: 微软雅黑,sans-serif">—— 普利司通合成橡胶有限公司 销售课 苏经理</span></p>
<p class="MsoNormal" style="line-height: 14.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">2. </span>
<span style="font-family: 微软雅黑,sans-serif">
课程很实用,内容都是针对销售管理日常工作中常见的问题。在关键知识点,何老师总是能收放自如地插入案例或者小游戏,令课程生动与容易理解。<span lang="EN-US">
</span></span></p>
<p class="MsoNormal" style="line-height: 14.0pt">
<span style="font-family: 微软雅黑,sans-serif">—— 上海飞点网络科技有限公司 营运部 付经理</span></p>
<p class="MsoNormal" style="line-height: 14.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">3. </span>
<span style="font-family: 微软雅黑,sans-serif">用实际案例做分析,容易理解,课程内容通俗易懂。<span lang="EN-US">
</span></span></p>
<p class="MsoNormal" style="line-height: 14.0pt">
<span style="font-family: 微软雅黑,sans-serif">—— 深圳联通达塑料有限公司 销售部 黄经理</span></p>
<p class="MsoNormal" style="line-height: 14.0pt">
<span lang="EN-US" style="font-family: 微软雅黑,sans-serif">4. </span>
<span style="font-family: 微软雅黑,sans-serif">帮助我理清了思路,解决了以前工作中遇到过的很多困惑。实用性强。</span></p>
<p class="MsoNormal" style="line-height: 14.0pt">
<span style="font-family: 微软雅黑,sans-serif">—— 深圳格林升科技有限公司 外贸部 梁经理</span></p>
</body>
</html>