[815] in RedHat Linux List
Re: Buggy 4.0 && unhappy user
daemon@ATHENA.MIT.EDU (Christopher Horn)
Thu Oct 24 20:05:42 1996
Date: Thu, 24 Oct 1996 19:55:43 -0400
From: Christopher Horn <chorn@warwick.net>
To: redhat-list@redhat.com
Resent-From: redhat-list@redhat.com
Reply-To: redhat-list@redhat.com
PSCI wrote:
>
> No. You are not alone. Many people were under the impression that RH4.0
> was a 'finished' product. I was too. This is the world of "Linux" though,
> and very little should be taken for granted with such a new and rapidly
> evolving creature. Dont get me wrong, the people at RedHat are fine
> people, esp. the tech. expertise. Unfortunately the product was pushed out
> the door too fast this time. It is unfair to make a community of trusting
> users unknowingly become beta-testers. I hope (and trust now) it will be
> different for future releases. Rule no. 1: Always keep backups; Rule no.
> 2: Always keep backups. Rule no. 3: Patience.
I doubt that the intent at Redhat was to make everyone beta testers.
They had a beta, remember? How many people tried it? Of those that did,
how many reported any problems they had to work around? You simply can
not expect a small company like Redhat to have the resources to do
compatibility testing on hundreds, let alone thousands, of hardware
combinations. It apparently worked fine on all the machines they had
access to, and keep in mind that included the Sparc and Alpha platforms,
not just the Intel.
Another thing I'd like to point out is that they seemed unprepared for
the sheer demand for the product, which means it obviously has a fairly
large base of people who have tried to install it already. The more
people that use something, the larger the group of people who will be
having problems. Those people will be asking for help, or griping, not
the ones who have not run into problems.
Just my two cents...
Cheers,
Chris
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