[6659] in RedHat Linux List
Re: More of "That's It"
daemon@ATHENA.MIT.EDU (Alair Pereira do Lago)
Fri Nov 29 10:01:11 1996
To: redhat-list@redhat.com
From: Alair Pereira do Lago <alair@ime.usp.br>
Date: 29 Nov 1996 12:55:40 -0200
In-Reply-To: William T Wilson's message of Tue, 26 Nov 1996 12:07:58 -0500 (EST)
Resent-From: redhat-list@redhat.com
Reply-To: redhat-list@redhat.com
William T Wilson <fluffy@benatar.res.cmu.edu> writes:
> I've got to put my two cents in here about Red Hat support. I have never
> had to deal with it, but I know that RH is doing as well as they can.
> Remember how not too long ago they were looking for support people,
> advertising on the list, web page, and so on (probably in local papers,
> too). Did they ever find anyone? Not that I know of. Being understaffed
> doesn't help matters. And they don't have that much money- the cost of
> manufacturing CD's or documentation may not be high, but maintaining the
> distribution, keeping up with bug fixes, testing compatibility, and so on
> costs a lot, as does their internet connection (which is finally not too
> terribly slow). And this isn't Microsoft, either- not too many people
> install Linux at all, and those that do could install from Slackware,
> Debian, Yggdrasil, or Caldera, or (like myself) simply download the
> software from the Internet. I somehow doubt there's all that much else
> they can do.
I would also say that they probably increased much more than they could expect
to. If someone compare Slackware quality and Redhat quality can understand
why. I was a Slackware user until last May, when I installed Picasso.
Does anyone know if there was such many complains on the support, in other
versions like 2.1 or 3.0.3?
--
Alair Pereira do Lago <alair@ime.usp.br> <http://www.ime.usp.br/~alair>
Computer Science Department -- Universidade de S~ao Paulo -- Brazil
--
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