[6108] in RedHat Linux List
Re: Thats it...
daemon@ATHENA.MIT.EDU (shendrix@escape.widomaker.com)
Mon Nov 25 21:35:40 1996
To: redhat-list@redhat.com
Reply-To: shendrix@escape.widomaker.com
In-reply-to: Your message of "Mon, 25 Nov 1996 10:21:17 EST."
<Pine.SCO.3.91.961125101843.16817A-100000-100000@barb.wchat.on.ca>
Date: Mon, 25 Nov 1996 19:44:21 -0500
From: shendrix@escape.widomaker.com
Resent-From: redhat-list@redhat.com
In message <Pine.SCO.3.91.961125101843.16817A-100000-100000@barb.wchat.on.c
a>,
"Dataforge <20516/0/mth/24/burl>" writes:
> > Redhat I am sure you guys are pretty busy but I am sick and friggen
> > tired of sending email after email trying to get some answers from you
> > people.
Whoa! He needs to take a powder.
> I conquer, I also have sent some requests to RedHat, with no response,
^^^^^^^
If you can figure out this should be concur, you might conquer
spelling! :) :) :)
> they acknowlaged my request, and I recieved no reply. I'm just luck I
> have this chat group and my technical staff, or I would be doomed.
I have had trouble with Red Hat, but its a growing company and I'm
willing to cut them some slack. They are pretty ambitious if you think
about what all they do.
My biggest problems with them is their ordering department because of
shipping mistakes and that they seem to not know how to operate their
order/entry software. What I mean is, everyone but the supervisor was
unable to find my order on their system.
However, once I complained, they were very quick to fix my troubles.
They even overnight shipped my copy of Applixware to me because I had
waited to long. Two days later, the original order came through, and
they just said to have it reverse shipped when I called them.
So, yeah, things haven't been perfect, but I really like what they have
done so I don't have a problem supporting them. Hopefully they'll iron
out problems as they grow. I feel like they are getting better from
what I've seen in the last year.
I sent a support request about 16-bit color systems running Applixware and
they haven't responded in a week. Well, I would like faster response,
but I have a feeling this question won't be answered without an upgrade
or something. Feel free to chime in if you happen to know how to fix
color problems on a 16-bit display... :)
--
csh - shendrix@escape.widomaker.com - http://www.widomaker.com - Linux
1.3.x
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