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Re: Thats it...

daemon@ATHENA.MIT.EDU (jason salopek)
Mon Nov 25 12:11:00 1996

Date: Mon, 25 Nov 1996 11:49:01 -0500 (EST)
From: jason salopek <salopekj@ccbc.pgh.net>
To: redhat-list@redhat.com
cc: redhat-list@redhat.com
In-Reply-To: <Pine.OSF.3.91.961125090143.19277B-100000@fubar.cs.montana.edu>
Resent-From: redhat-list@redhat.com
Reply-To: redhat-list@redhat.com

BRAVO! BRAVO!


EXCUSE ME WHILE i WIPE BACK THE TEARS

:_)


Jason Salopek
"Fishhead"

On Mon, 25 Nov 1996, Mike Wangsmo wrote:

> I don't know who started and contributed to this thread, as I usually 
> do not follow these WORTHLESS threads, however....  I have had it with 
> you whiny babies about *support*!!!!!
> 
> <<< MOST STUFF SNIPPED >>>
> 
> > > I conquer, I also have sent some requests to RedHat, with no response, 
> > > they acknowlaged my request, and I recieved no reply.  I'm just luck I 
> > > have this chat group and my technical staff, or I would be doomed.
> 
> I have been on this list for a very long time and I have seen 
> unbeliveablly stupid questions answered time and again, most of those 
> answers have a ****@redhat.com address attached to them.  As far as I 
> know, Redhat has been one of the champions of moving Linux from the 
> stages of use at your own risk via anonymous ftp to a full fledge, 
> commercially supported product.  And I do mean supported!!  I have 
> corresponded many times with Donnie and he has always given fast, acurate 
> answers to problems.  I don't know what else you want for support?  I 
> suppose maybe you you all prefer Microsoft's version of support.  Call a 
> toll free number spend half an hour getting switched from one electronic 
> operator to the next.  Finally you *may* get somebody with access to a 
> database terminal to try and lead you through your own problem.  If you 
> are not willing to suffer that, then you can call Uncle Bill's $35 
> hotline (1-900-......) and then you get right through and get a very 
> competent person to solve your problem, but you spent an additional $35 
> on top of purchasing your OS.
> 
> I can't imagine any question that you could ask and NOT get a rapid reply 
> via this list!!!!  Redhat pays money to operate this list (and the others 
> that they have) as well as support some of their employees to monitor and 
> participate (ie. Donnie Barnes).  What else do you want?????   Any 
> form of UNIX requires some level of computational profficiency to install 
> and maintain.  Remember that as the installer and maintainer of a full 
> fledged UNIX system you are a SYSTEM ADMINISTRATOR, not an end user.  I 
> have found that about 75% of the questions asked on this list are found 
> in printed form via either books on Linux (which every Linux user should 
> have several of), FAQ's which appearantly most choose to NOT look at for 
> help, or in the archives of this list.  Anybody remember how many folks 
> asked about broken flock() emulation when 1.3.78 came out?  It seemed to 
> go on and on and on and...  Why????  Because people refused to READ 
> README's, FAQ's, etc. etc. etc.
> 
> I have found that Redhat's setup, installation, and maintence for Linux 
> to be the best availible for folks that aren't terribly familiar with 
> UNIX.  I suppose that is why Caldera adopted their platform instead of 
> developing their own.
> 
> The short of all of this is the following:::
> 
> WE SHOULD ALL APPLAUDE REDHAT'S EFFORTS TO MAKE LINUX COMMERCIALLY 
> VIABLE!  Without the drive to get commercial money involved, Linux would 
> still be somewhat obscure.  Most likely the most significant thing to 
> come from it then would be Linus' thesis.
> 
> Just my $0.02 worth.
> Mike
> 
> _______________________________________________________________________
> Mike Wangsmo, Graduate Student              wanger@fubar.cs.montana.edu
> Montana State University              http://www.cs.montana.edu/~wanger
> 602 Peter Koch	                      		         (406) 586-0690
> Bozeman, MT  59715                    
>                                                          
>                     "May the Force be with you, always" 
> 
> 
> --
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