[4630] in RedHat Linux List
Re: Re[2]: RedHat, the worst (none) customer service
daemon@ATHENA.MIT.EDU (Joe Klemmer)
Fri Nov 15 18:18:41 1996
Date: Fri, 15 Nov 1996 17:45:38 -0500 (EST)
From: Joe Klemmer <klemmerj@webtrek.com>
To: redhat-list@redhat.com
In-Reply-To: <199611151916.OAA06156@sullivan.bentley.com>
Resent-From: redhat-list@redhat.com
Reply-To: redhat-list@redhat.com
On Fri, 15 Nov 1996, Mark Hamstra wrote:
> > I had the some problem. I received their attention (and help!!) only when I
> > sent mail to ewt@redhat.com.
> > Bye!
>
> Oh please! Give poor Erik a break! He's already putting in plenty of
> overtime and trying to recover from the flu; the last thing he needs is
> to become the default mail gateway for disgruntled Red Hat customers.
Yeah, send them to MichaelK instead. <GDaR>
> It may well be the case that Red Hat needs to improve their customer
> support, but placing undue burdens on developers is not a solution.
FWIW, I think that RH is doing as good a job as possible under the
conditions.
---
"It's a damn poor mind that can only think of one way to spell a word."
-- Andrew Jackson
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