[3883] in RedHat Linux List

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Re: UPS reccomendations

daemon@ATHENA.MIT.EDU (Michael K. Johnson)
Mon Nov 11 13:12:05 1996

To: redhat-list@redhat.com
From: "Michael K. Johnson" <johnsonm@redhat.com>
In-reply-to: Your message of "11 Nov 1996 08:09:28 GMT."
             <19961111080928.32630.qmail@brouhaha.com> 
Date: Mon, 11 Nov 1996 12:55:17 -0500
Resent-From: redhat-list@redhat.com
Reply-To: redhat-list@redhat.com


Eric Smith writes:
>Everything I tried to do at the point, including the self test, failed to
>restore proper operation.  Furthermore, now a Control-A returned the response
>"SMART-UPS 450"!!!  My guess is that I somehow got it to erase some internal
>non-volatile memory, and that now it needs to go through the factory
>calibration process again.
>
>Frankly, I am appalled that on an otherwise seemingly well-engineered product,
>it is trivially possible to send a character sequence that breaks the product.
>They really should document the risk, how to avoid it, and perhaps provide
>utilities to backup and restore the internal non-volatile memory in case you
>do manage to break it.

I've got a Best Fortress 950.  When I asked for the interface documentation,
they immdiately mailed a 32-page booklet with ample discription to me.  It's
a very well engineered unit; I have never heard a single negative comment
about any Best UPS.  I highly recommend Best UPSs.  You can buy directly
from Best, or get a substantial discount from resellers.  There are a few
with decent prices (equivalent to other UPS brands) who advertise in
Computer Shopper; I bought mine from ProSource Power.

Background: I spent a long time UPS shopping.  I called APC and asked if
they would give me interface documentation for their smart units if I
bought one.  They said they would.  I bought one.  They reneged, saying
that I would have to sign an NDA.  I sent their unit back and bought the
Best unit, and learned a valuable lesson for the low price of shipping
the APC unit back...

I can only recommend that people stay away from APC.

Oh, another story: Red Hat bought an APC unit (I wasn't responsible
for the purchasing decision, as you can tell...).  It had a defect.
We exchanged it for another one, which acted like it was charging
when we plugged it in, but the inverter would never work.  I finally
took it apart and discovered that all the battery cables were
disconnected...

michaelkjohnson

"Ever wonder why the SAME PEOPLE make up ALL the conspiracy theories?"



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