[102379] in RedHat Linux List
Re: RH 5.2 - Variety Pack
daemon@ATHENA.MIT.EDU (Lloyd Sumpter)
Wed Dec 2 17:14:12 1998
In-Reply-To: <3665B34A.DEE4A5BA@iname.com>
Date: Wed, 02 Dec 1998 14:08:38 -0800 (PST)
From: Lloyd Sumpter <Lloyd.Sumpter@BCHydro.bc.ca>
To: redhat-list@redhat.com
Resent-From: redhat-list@redhat.com
Reply-To: redhat-list@redhat.com
On 02-Dec-98 Jan Carlson wrote:
> Lloyd Sumpter wrote:
>>
>> But Redhat has not yet even answered "basic installation" - my first and
>> most serious problem was that the kernel they supplied crashed. I sent them
>> an e-mail, and all I have gotten so far are auto-answer replies telling me
>> there's something wrong with the format of my e-mail, and quoting the website
(which I have read). I asked them to be more specific about exactly what they
found wrong with the format, but all I got was exactly the same form-letter!
>
> I sent them my questions using the support web page they provide.
> Then I got an answer from them in a few days. I don't think
> they accept email questions from any old source.
>
But I'm NOT "any old source"! I did the registration just like they said. I
formatted my e-mail just like they said (as close as possible). Yet I'm still
not getting any response.
I KNOW I'm using the same serial # in my e-mail as I did on the registration
- i cut-and-pasted it. If there's a problem with the reg. number, shouldn't
they tell me when I'm REGISTERING? And they don't even confirm that it's the
registration # that's the problem. (Yes, I DID go to the website to confirm my
registration)
> How did you fix whatever was causing a problem with the kernel?
>
By compiling a "basic" 2.0.33 kernel on another machine, using it to get the
RH machine up, and then compiling a "full" 2.0.33 kernel on the RH machine.
I still have their kernel on the disk, but I don't boot it (Yay for lilo!)
=======================================================================
Lloyd Sumpter E-MAIL: Lloyd.Sumpter@bchydro.bc.ca
Protection and Control Design or: lsumpter@portal.ca
BC Hydro, Vancouver, CANADA PHONE: (604) 528-3078
"It's better to be at the dock, wishing you were at sea,
than at sea, wishing you were at the dock."
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