[3338] in comp.os.os2.announce archive

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IBM: IBM Announces Service Extension for OS/2 Warp Family

daemon@ATHENA.MIT.EDU (Timothy Sipples)
Tue Sep 2 19:47:40 1997

To: os2ann.DISCUSS@bloom-picayune.MIT.EDU
Date: 30 Aug 1997 15:03:00 -0400
From: tsipple@us.ibm.com (Timothy Sipples)
Reply-To: tsipple@us.ibm.com (Timothy Sipples)

Reply-to:     tsipple@us.ibm.com (Timothy Sipples)
[Followups directed to comp.os.os2.misc]
---------------------------------------------------------------------
When IBM introduces software products, it normally lists a "service period" of
two years.  Often this standard service period gets extended. (For example,
the service period for OS/2 Warp Version 3 ends at the end of September, 1997.
That service period had previously been extended.)

This announcement helps answer the question, "If I install an OS/2 Warp
Version 4 product today, how long can I expect IBM to officially support that
version?"  It also helps address "Year 2000" concerns.  However, because IBM
provides significant overlap between the introduction of a new version and the
end of the service period for a previous version, this announcement should not
be interpreted to mean anything in terms of version release schedules.

In short, this announcement means that IBM is backing the OS/2 Warp Version 4
product family with a generous service extension well into the next millenium.
Also, effective January 1, 1998, any *new* purchase of OS/2 Warp Version 4
automatically includes a "Use-Based Feature" giving you the right to connect
to and take advantage of OS/2 Warp Server Version 4 features.  (A pricing
change also goes into effect January 1.)  Here are the official details...

Service Extension: OS/2 Warp 4 and OS/2 Warp Server Family;
Terms and Conditions Change for OS/2 Warp 4

Marketing Announcement
August 26, 1997
Announcement Letter Number: 397-143

Abstract

Overview

In recognition of customers' need for well-planned and reliable rollouts of
their solutions, IBM is extending service and support for OS/2 (R) Warp 4 and
the OS/2 Warp Server family until December 31, 2000. This action will enable
you to better manage the introduction of version upgrades, new technology, and
Year 2000 readiness into your environments.

In addition to the extension of service, IBM is simplifying the terms and
conditions associated with access to the OS/2 Warp Server Version 4 family.
Effective January 1, 1998, the purchase of an OS/2 Warp 4 license will allow
you to access the chargeable services of the OS/2 Warp Server Version 4 family
at no additional charge.

Customer service and support, detailed in the documentation for the following
products, is extended until December 31, 2000.

     OS/2 Warp 4
     OS/2 Warp Server, Version 4
     OS/2 Warp Server Advanced, Version 4
     OS/2 Warp Server Advanced, Version 4 with SMP Feature
     OS/2 Warp Server FirstStep

For a detailed listing of the program product part numbers affected by the
service extension, refer to the OS/2 Warp 4 and OS/2 Warp Server Family
Product Listing in the Description section.

Terms and conditions for OS/2 Warp 4 change on January 1, 1998. Each OS/2 Warp
4 license acquired on or after January 1, 1998, includes the right to access
the chargeable services of any OS/2 Warp Server, Version 4 or OS/2 Warp Server
Advanced, Version 4 in your enterprise from the OS/2 Warp 4 licensed
workstation.

OS/2 Warp 4 licenses acquired before January 1, 1998, do not include no-charge
access to OS/2 Warp Server. You must purchase an OS/2 Warp Server Use-Based
Feature when using an OS/2 Warp 4 licensed workstation to access the
chargeable services of OS/2 Warp Server if the OS/2 Warp 4 license was
purchased before January 1, 1998.

Availability Date: August 26, 1997

------------------------------

This announcement is provided for your information only. For additional
information, contact your IBM representative, call 800-IBM-4YOU, or visit the
IBM home page at: http://www.ibm.com

DESCRIPTION

OS/2 Warp 4 and OS/2 Warp Server Family Product Listing

The following products are covered by the Service Extension:

Order Type 5801-AAR; CD-ROM

                                  Feature    Part
Program Name                       Number    Number

OS/2 Warp Server V4                 0625     25H8002
                                             (UPC-087944149255)
OS/2 Warp Server                    0626     25H8030
  Advanced V4                                (UPC-087944149293)
OS/2 Warp Server                    0627     28H0074
  FirstStep                                  (UPC-087944167099)

OS/2 Warp Server,                            28H0150
  Advanced Version 4                         (UPC-0-87944-21029-0)
  SMP Feature

                                  Feature    Part
Program Name                       Number    Number

Order Type 5802-AAR

OS/2 Warp Server V4                 1030     25H8007
  Additional License                         (UPC-0-87944-16710-5)
  1-Pack
OS/2 Warp Server                    1031     25H8035
  Advanced V4                                (UPC-0-87944-16728-0)
  Additional License
  1-Pack

OS/2 Warp                           1033     25H8008
  Server V4                                  (UPC-0-87944-16711-2)
  Additional License
  Software Advantage
OS/2 Warp                           1034     25H8036
  Server                                     (UPC-0-87944-16729-7)
  Advanced V4
  Additional License
  Software Advantage

Use Pack                          Feature    Part
Quantity                           Number    Number

OS/2 Warp Server V4 Use-Based Feature (5807-AAR)

1                                   0259     28H0085
                                             (UPC-0-87944-16719-8)
5                                   0260     28H0086
                                             (UPC-0-87944-16720-4)
10                                  0261     28H0087
                                             (UPC-0-87944-16721-1)
50                                  0262     28H0088
                                             (UPC-0-87944-16722-8)

OS/2 Warp Server V4 Use-Based Feature Software
Advantage (5807-AAR)

1                                   0263     28H0089
                                             (UPC-0-87944-16723-5)

                                    Feature  Part
Upgrade From                         Number  Number

Order Type 5803-AAR; CD-ROM

Upgrade To OS/2 Warp Server

LS 3.xE + OS/2 2.1                    0377   25H8009
  with WIN-OS/2, or later                    (UPC-087944-14926-2)
                                             51H6595 (Fr-Can)
                                             (UPC-0-87944-18345-7)
LS 4.0E + OS/2 2.1                    0378   25H8011
  with WIN-OS/2, or later                    (UPC-087944-14928-6)
                                             51H6615 (Fr-Can)
                                             (UPC-0-87944-18346-4)
LAN Distance,                         0379   25H8013
  SystemView (R) or any                      (UPC-087944-16712-9)
  competitive server                         51H6535 (Fr-Can)
                                             (UPC-0-87944-18347-1)

Upgrade To OS/2 Warp Server Advanced

LS 3.xE, LS 4.0E, or                  0380   25H8037
  OS/2 Warp Server V4                        (UPC-087944-14930-9)
  + OS/2 2.1                                 51H6655 (Fr-Can)
  with WIN-OS/2,                             (UPC-0-87944-18348-8)
  or later
LS 3.xA + OS/2 2.1                    0381   25H8039
  with WIN-OS/2, or later                    (UPC-087944-14932-3)
                                             51H6695 (Fr-Can)
                                             (UPC-0-87944-18349-5)
LS 4.0A + OS/2 2.1                    0382   25H8040
  with WIN-OS/2, or later                    (UPC-087944-14933-0)
                                             51H6715 (Fr-Can)
                                             (UPC-0-87944-18350-1)
LAN Distance,                         0383   25H8041
  SystemView or any                          (UPC-087944-16730-3)
  competitive server                         51H6735 (Fr-Can)
                                             (UPC-0-87944-18350-8)

                                    Feature  Part
Upgrade From                         Number  Number

Order Type 5804-AAR

Upgrade To OS/2 Warp Server V4 Additional License
1-Pack

LS 3.xE OS/2 2.1                      0400   25H8014
  with WIN-OS/2, or later                    (UPC-087944-16713-6)
LS 4.0E + OS/2 2.1                    0401   25H8020
  with WIN-OS/2, or later                    (UPC-087944-16715-8)
  or later
LAN Distance (R),                     0402   25H8024
  SystemView or any                          (UPC-087944-16717-4)
  competitive server
LS 3.xE, LS 4.0E, or                  0403   25H8042
  OS/2 Warp Server V4                        (UPC-087944-16731-0)
  + OS/2 2.1
  with WIN-OS/2, or later
LS 3.xA + OS/2 2.1                    0404   25H7994
  with WIN-OS/2, or later                    (UPC-087944-16733-4)
LS 4.0A + OS/2 2.1                    0405   25H7996
  with WIN-OS/2, or later                    (UPC-087944-16735-8)
LAN Distance,                         0406   25H7998
  SystemView or any                          (UPC-087944-16737-2)
  competitive server

                                    Feature  Part
Upgrade From                         Number  Number

Order Type 5804-AAR

Upgrade to OS/2 Warp Server V4 Software
Advantage

LS 3.xE OS/2 2.1                      0407   25H8015
  with WIN-OS/2,                             (UPC-087944-16714-3)
  or later
LS 4.0E + OS/2 2.1                    0408   25H8021
  with WIN-OS/2,                             (UPC-087944-16716-7)
  or later
LAN Distance,                         0409   25H8025
  SystemView or any                          (UPC-087944-16718-1)
  competitive server

Upgrade To OS/2 Warp Server V4 Advanced Software
Advantage

LS 3.xE, LS 4.0E, or                  0410   25H8043
  OS/2 Warp Server V4                        (UPC-087944-16732-7)
  + OS/2 2.1
  with WIN-OS/2, or later
LS 3.xA + OS/2 2.1                    0411   25H7995
  OS/2 2.1                                   (UPC-087944-16734-1)
  with WIN-OS/2, or later
LS 4.0A + OS/2 2.1                    0412   25H7997
  with WIN-OS/2, or later                    (UPC-087944-16736-5)
LAN Distance,                         0413   25H7999
  SystemView or any                          (UPC-087944-16738-9)
  competitive server

Upgrade To OS/2 Warp Server V4 Use-Based Feature

Any IBM (prior to LAN Server 4.0)           0078         28H0096
  or non-IBM LAN requester, LAN
  Distance Remote, or SystemView
  Agent
OS/2 LAN Server 4.0 requester               0027         28H0109

Use-Based
Feature                                     Feature      Part
Upgrade From                                Number       Number

Order Type 5808-AAR

Upgrade To OS/2 Warp Server V4 Use-Based Feature

Any IBM (prior to LAN Server 4.0)           0079         28H0097
  or non-IBM LAN requester, LAN
  Distance Remote or SystemView
  Agent
OS/2 LAN Server 4.0 requester               0035         28H0110

OS/2 Warp Server Version 4

                                                          Program
Description                                               Number

CD-ROM upgrade:                                           25H8013

From LAN Distance, SystemView, any
  competitive server, or any of
  the following products when used
  as an application server:
  OS/2 2.1, OS/2 2.1 for Windows (R),
  OS/2 2.11, OS/2 2.11 SMP, OS/2
  Warp V3, OS/2 Warp with WIN-OS/2
  V3, OS/2 Warp Connect V3, OS/2
  Warp Connect with WIN-OS/2 V3
Additional License Upgrade                                25H8025
  without Certificate:

From LAN Distance, SystemView, any
  competitive server, or any of the
  following products when used as an
  application server:
  OS/2 2.1, OS/2 2.1 for Windows,
  OS/2 2.11, OS/2 2.11 SMP, OS/2
  Warp V3, OS/2 Warp with WIN-OS/2
  V3, OS/2 Warp Connect V3, OS/2
  Warp Connect with WIN-OS/2 V3

Additional License Upgrade                                25H8024
  with Certificate:

From LAN Distance, SystemView, any
  competitive server, or any of the
  following products when used as an
  application server:
  OS/2 2.1, OS/2 2.1 for Windows,
  OS/2 2.11, OS/2 2.11 SMP, OS/2
  Warp V3, OS/2 Warp with WIN-OS/2
  V3, OS/2 Warp Connect V3, OS/2
  Warp Connect with WIN-OS/2 V3

OS/2 Warp Server Advanced Version 4

                                                          Program
Description                                               Number

CD-ROM upgrade:                                           25H8041

From LAN Distance, SystemView,
  any competitive server,
  or any of the following products
  when used as an application server:
  OS/2 2.1, OS/2 2.1 for Windows,
  OS/2 2.11, OS/2 2.11 SMP, OS/2
  Warp V3, OS/2 Warp with WIN-OS/2
  V3, OS/2 Warp Connect V3, OS/2
  Warp Connect with WIN-OS/2 V3

Additional License Upgrade without:                       25H7999
  without Certificate:

From LAN Distance, SystemView,
  any competitive server,
  or any of the following products
  when used as an application server:
  OS/2 2.1, OS/2 2.1 for Windows,
  OS/2 2.11, OS/2 2.11 SMP, OS/2
  Warp V3, OS/2 Warp with WIN-OS/2
  V3, OS/2 Warp Connect V3, OS/2
  Warp Connect with WIN-OS/2 V3

Additional License Upgrade:                               25H7998
  with Certificate:

From LAN Distance, SystemView,
  any competitive server,
  or any of the following products
  when used as an application server:
  OS/2 2.1, OS/2 2.1 for Windows,
  OS/2 2.11, OS/2 2.11 SMP, OS/2
  Warp V3, OS/2 Warp with WIN-OS/2
  V3, OS/2 Warp Connect V3, OS/2
  Warp Connect with WIN-OS/2 V3

OS/2 Warp 4

                                                          Part
Description                                               Number

OS/2 Warp 4 Preload                                       84H2906
OS/2 Warp 4 Backup Media for Preload                      84H2907
OS/2 Warp 4 Documentation                                 84H2908
OS/2 Warp 4 Program Package                               84H2909
  (pseudo part number that ships 84H1426)
OS/2 Warp 4 Program Package Upgrade                       84H2910
  (pseudo part number that ships 84H1429)
OS/2 Warp 4 Additional License                            84H2911
  (pseudo part number that ships 84H1427)
OS/2 Warp 4 Upgrade Additional License                    84H2912
  (pseudo part number that ships 84H1430)

Program Package: CD-ROM with documentation

                                            Feature      Part
Program Name                                Number       Number

Order Type 5801-AAR

IBM OS/2 Warp 4                             1358         84H1426

IBM OS/2 Warp 4 -- IPLA Use Packs (5802-AAR)

1-pack                                      1338         84H1427
5-pack                                      1800         84H4489
10-pack                                     1801         84H4490
50-pack                                     1802         84H4491

OS/2 Warp 4 Additional License              1339         84H1428
  without Certificate

                                            Feature      Part
Program Name                                Number       Number

Order Type 5803-AAR; CD-ROM

Upgrade to OS/2 Warp 4                      0657         84H1429
  from one of the following:
  OS/2 1.x, OS/2 2.0 or 2.01
  OS/2 for Windows 2.1
  OS/2 2.1 or 2.11
  OS/2 2.11 SMP
  OS/2 Warp Version 3 with WIN-OS/2 (R)
  OS/2 Warp Version 3 for Windows
  OS/2 Warp Connect with WIN-OS/2
  OS/2 Warp Connect for Windows

Order Type 5804-AAR

.-----------------------------------------------------------.
|     IPLA Use Pack -- Upgrade to OS/2 Warp 4 from          |
|-------+------------+------------+------------+------------|
|       |  Group I   |  Group II  | Group III  | Group IV   |
|-------+------------+------------+------------+------------|
| Pack  |            |            |            |            |
| Size  | FN    PN   | FN    PN   | FN    PN   | FN    PN   |
|-------+------------+------------+------------+------------|
| 1-pack|0587 84H1430|0588 84H1431|0874 84H4498|0878 84H4502|
| 5-pack|0868 84H4492|0871 84H4495|0875 84H4499|0879 84H4503|
|10-pack|0869 84H4493|0872 84H4496|0876 84H4500|0880 84H4504|
|50-pack|0870 84H4494|0873 84H4497|0877 84H4501|0881 84H4505|
|-------+------------+------------+------------+------------|
| FN = Feature Number                                       |
| PN = Part Number                                          |
'-----------------------------------------------------------'

                                            Feature      Part
Program Name                                Number       Number

Order Type 5804-AAR

Group I to OS/2 Warp 4 Upgrade              0589         84H1432
  Additional License without
  Certificate
Group II to OS/2 Warp 4 Upgrade             0590         84H1433
  Additional License without
  Certificate
Group III to OS/2 Warp 4 Upgrade            0882         84H4506
  Additional License without
  Certificate
Group IV to OS/2 Warp 4 Upgrade             0883         84H4507
  Additional License without
  Certificate

Terms and Conditions Change for OS/2 Warp 4

Any proof of entitlement for OS/2 Warp 4 acquired January 1, 1998, or later,
includes the right to access the chargeable services of all OS/2 Warp Server,
Version 4 and OS/2 Warp Server Advanced, Version 4 servers in your enterprise.
A separate proof of entitlement is not required.

OS/2 Warp 4 licenses acquired before January 1, 1998, do not include this
entitlement. You must purchase an OS/2 Warp Server Use-Based Feature in order
to access the chargeable services of the OS/2 Warp Server family of servers
using an OS/2 Warp 4 license purchased before January 1, 1998.

Trademarks

      OS/2, SystemView, LAN Distance, and WIN-OS/2 are registered trademarks
      of International Business Machines Corporation in the United States or
      other countries or both.

      Windows is a registered trademark of Microsoft Corporation. Other
      company, product, and service names may be trademarks or service marks
      of others.
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