[66046] in Hotline Meeting
fiber is jammed
daemon@ATHENA.MIT.EDU (tarvizo@MIT.EDU)
Wed May 21 10:16:00 2003
From: tarvizo@MIT.EDU
Date: Wed, 21 May 2003 10:15:59 -0400
Message-Id: <200305211415.KAA10429@scar.mit.edu>
To: hotline@MIT.EDU
Cc:
Reply-to: olc@MIT.EDU
--------
A user sent us the following:
> Printer "fiber" is jammed.
> The error message is "13.5 paper jam open top cover"
> I did that, I saw a paged jammed deep inside.
> I tried to pull it, but it didn't come out.
> I don't want to break the printer, please send
> someone over to take a look.
> You need to remove the toner to see the jam.
> Sorry about that.
I have downed fiber in the meantime.
Tresi Arvizo
Athena Consultant
