[837] in Release_7.7_team

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Re: What ho mailq bug?

daemon@ATHENA.MIT.EDU (Mike Barker)
Wed Jan 22 23:09:17 1997

To: Bill Cattey <wdc@MIT.EDU>
Cc: release-team@MIT.EDU
In-Reply-To: Your message of "Wed, 22 Jan 1997 17:41:09 EST."
             <UmtdS5kGgE6e0nJ5s0@mit.edu> 
Date: Wed, 22 Jan 1997 23:09:13 EST
From: Mike Barker <mbarker@MIT.EDU>

I started to draft an answer along the lines of...

Hi, Mike.  Thank you very much for your continuing interest in this
issue.

However, I have some problems with your approach.

First, it seems designed to alarm uninformed users.  I'm sure that is
not what you intended, but I think that would be the effect.  They
already fear that this is magic stuff, and now you are adding in
unreliability in a mysterious way.  I really don't like to panic people.

Second, while I have heard all kinds of anecdotal evidence, I still don't
really know the proportions or magnitude of the problem.  Are most
Sun workstations holding mail?  A few?  Even your notice seems vague
as to just how prevalent this problem is.  This is one of the reasons
that it is alarming, rather than helpful.

Third, I don't think we like to recommend that casual users reboot the
workstations.  Perhaps we could come up with a less drastic solution?

Fourth, I believe we will be improving the situation this summer, with
the transition to Solaris 2.5.1 and sendmail8.  We are pushing for early
summer release of the Sun release.  It may not be worthwhile alarming
people without also suggesting that this is a temporary problem which
is expected to disappear in the near future.

---------
that's about as far as I got.  maybe someone can take this, make it
correct, and we'll finish the job?

thanks
mike

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