[8024] in Release_7.7_team
Re: Firefox 29's PDF viewer makes Pharos print blank pages
daemon@ATHENA.MIT.EDU (Camilla R Fox)
Wed Apr 30 22:58:44 2014
From: Camilla R Fox <cfox@MIT.EDU>
To: "<release-team@mit.edu>" <release-team@MIT.EDU>
CC: "<ops@mit.edu> (ops@mit.edu)" <ops@MIT.EDU>
Date: Thu, 1 May 2014 02:58:28 +0000
Message-ID: <D9778FE2-CA1D-441B-B815-EAA9597439B4@mit.edu>
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Followup:
achernya very kindly went to a cluster and tested through this path. We captured his print job from a cups spool, and confirmed that it's all broken inside. His 20 page job whips through pages like this:
%%Page: 17 17
%%BeginPageSetup
%%PageMedia: Letter
%%PageBoundingBox: 0 0 612 792
%%EndPageSetup
q 0 0 612 792 rectclip q
1 g
0 0 612 792 rectfill
Q Q
showpage
%%Page: 18 18
%%BeginPageSetup
%%PageMedia: Letter
%%PageBoundingBox: 0 0 612 792
%%EndPageSetup
q 0 0 612 792 rectclip q
1 g
0 0 612 792 rectfill
Q Q
showpage
and there's a showpage for every page, but no actual content.
He also confirmed that using evince works. I have a mitigation suggestion for customer consumption here:
https://kb.mit.edu/confluence/display/istcontrib/Firefox+29+Printing+Workaround
and I've posted it to 3down and hd-notify.
-Camilla
