[7630] in Release_7.7_team
FW: software updates?
daemon@ATHENA.MIT.EDU (Pam Nicholas)
Fri Sep 9 15:40:24 2011
From: "Pam Nicholas" <pmn@MIT.EDU>
To: "release-team@mit.edu" <release-team@mit.edu>,
Oliver Thomas
<othomas@mit.edu>
Date: Fri, 9 Sep 2011 15:40:10 -0400
Message-ID: <7813A033ABE64A41BE07B89F0EDFED3423D677F276@EXPO22.exchange.mit.edu>
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I'm not sure who the correct person to contact about this is, but I really =
need some assistance with this issue. It happened again today. From the RT =
ticket submitted to our queue:
Fri Sep 09 14:44:44 2011: Request 1730352 was acted upon.
Transaction: Ticket created by mariar
Queue: Libraries::Fix
Subject: Hayden LAN
Owner: Nobody
Requestors: mariar@mit.edu<mailto:mariar@mit.edu>
Status: new
Ticket <URL: https://help.mit.edu/Ticket/Display.html?id=3D1730352 >
Once again today (for the third time and the second time this week) we had =
a mass stoppage of all the MIT Only Hayden machines - only if they were not=
being used. I had to restart machines and the restart worked on all but o=
ne. That one I had to restart two more times before it would work.
When a few of them came up they were fine but a few had a message on the sc=
reen that said "Software update being applied. This workstation temporary u=
navailable...". This message quickly (a minute or so) went away and the ma=
chines seemed fine.
From: Pam Nicholas
Sent: Thursday, September 08, 2011 12:56 PM
To: release-team@mit.edu
Subject: FW: software updates?
Any thoughts on what would cause this behavior and how to prevent it from h=
appening?
Thanks
Pam
From: Pam Nicholas
Sent: Tuesday, September 06, 2011 4:42 PM
To: release-team@mit.edu
Subject: software updates?
Hi,
We recently converted our public computers in the Libraries to DebAthena, t=
he cluster installation. Today, all except one of the seven machines in Hay=
den Library were stuck at the Ubuntu screen with the five dots. We rebooted=
them and observed that at least some of them, if not all, ran software upd=
ates after the reboot and then ran ok.
This is the second time this has happened since we installed DebAthena on t=
he Libraries public machines. Is this a symptom of software updates being d=
eployed? Any suggestions for correcting this behavior?
Thanks
Pam
---
Pam Nicholas
Computer Support Manager
MIT Libraries, Rm E25-131
Cambridge, MA 02139
617-253-1612
pmn@mit.edu
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nk=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal><span style=3D'c=
olor:#1F497D'>I’m not sure who the correct person to contact about th=
is is, but I really need some assistance with this issue. It happened again=
today. From the RT ticket submitted to our queue:<o:p></o:p></span></p><p =
class=3DMsoNormal><span style=3D'color:#1F497D'><o:p> </o:p></span></p=
><p class=3DMsoPlainText>Fri Sep 09 14:44:44 2011: Request 1730352 was acte=
d upon.<o:p></o:p></p><p class=3DMsoPlainText>Transaction: Ticket created b=
y mariar<o:p></o:p></p><p class=3DMsoPlainText> &nbs=
p; Queue: Libraries::Fix<o:p></o:p></p><p class=3DMsoPlainText> =
Subject: Hayden LAN<o:p></o:p></p><p class=3DMsoPlainTex=
t> Owner: Nobody<o:p></o:p></p><p class=
=3DMsoPlainText> Requestors: <a href=3D"mailto:mariar@mit.edu">mariar=
@mit.edu</a><o:p></o:p></p><p class=3DMsoPlainText> =
Status: new<o:p></o:p></p><p class=3DMsoPlainText> Ticket <URL: <=
a href=3D"https://help.mit.edu/Ticket/Display.html?id=3D1730352">https://he=
lp.mit.edu/Ticket/Display.html?id=3D1730352</a> ><o:p></o:p></p><p class=
=3DMsoPlainText><o:p> </o:p></p><p class=3DMsoPlainText><o:p> </o=
:p></p><p class=3DMsoPlainText>Once again today (for the third time and the=
second time this week) we had a mass stoppage of all the MIT Only Hayden m=
achines - only if they were not being used. I had to restart machines=
and the restart worked on all but one. That one I had to restart two more =
times before it would work.<o:p></o:p></p><p class=3DMsoPlainText><o:p>&nbs=
p;</o:p></p><p class=3DMsoPlainText>When a few of them came up they were fi=
ne but a few had a message on the screen that said "Software update be=
ing applied. This workstation temporary unavailable...". This me=
ssage quickly (a minute or so) went away and the machines seemed fine.<o:p>=
</o:p></p><p class=3DMsoPlainText><o:p> </o:p></p><p class=3DMsoNormal=
><span style=3D'color:#1F497D'><o:p> </o:p></span></p><p class=3DMsoNo=
rmal><span style=3D'color:#1F497D'><o:p> </o:p></span></p><div><div st=
yle=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in=
'><p class=3DMsoNormal><b><span style=3D'font-size:10.0pt;font-family:"Taho=
ma","sans-serif"'>From:</span></b><span style=3D'font-size:10.0pt;font-fami=
ly:"Tahoma","sans-serif"'> Pam Nicholas <br><b>Sent:</b> Thursday, Septembe=
r 08, 2011 12:56 PM<br><b>To:</b> release-team@mit.edu<br><b>Subject:</b> F=
W: software updates?<o:p></o:p></span></p></div></div><p class=3DMsoNormal>=
<o:p> </o:p></p><p class=3DMsoNormal><span style=3D'color:#1F497D'>Any=
thoughts on what would cause this behavior and how to prevent it from happ=
ening?<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'color:#1F49=
7D'><o:p> </o:p></span></p><p class=3DMsoNormal><span style=3D'color:#=
1F497D'>Thanks<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'col=
or:#1F497D'>Pam<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'co=
lor:#1F497D'><o:p> </o:p></span></p><div><div style=3D'border:none;bor=
der-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal=
><b><span style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From=
:</span></b><span style=3D'font-size:10.0pt;font-family:"Tahoma","sans-seri=
f"'> Pam Nicholas <br><b>Sent:</b> Tuesday, September 06, 2011 4:42 PM<br><=
b>To:</b> release-team@mit.edu<br><b>Subject:</b> software updates?<o:p></o=
:p></span></p></div></div><p class=3DMsoNormal><o:p> </o:p></p><p clas=
s=3DMsoNormal>Hi,<o:p></o:p></p><p class=3DMsoNormal><o:p> </o:p></p><=
p class=3DMsoNormal>We recently converted our public computers in the Libra=
ries to DebAthena, the cluster installation. Today, all except one of the s=
even machines in Hayden Library were stuck at the Ubuntu screen with the fi=
ve dots. We rebooted them and observed that at least some of them, if not a=
ll, ran software updates after the reboot and then ran ok.<o:p></o:p></p><p=
class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal>This is the se=
cond time this has happened since we installed DebAthena on the Libraries p=
ublic machines. Is this a symptom of software updates being deployed? Any s=
uggestions for correcting this behavior? <o:p></o:p></p><p class=3DMsoNorma=
l><o:p> </o:p></p><p class=3DMsoNormal>Thanks<o:p></o:p></p><p class=
=3DMsoNormal>Pam<o:p></o:p></p><p class=3DMsoNormal><o:p> </o:p></p><p=
class=3DMsoNormal>---<o:p></o:p></p><p class=3DMsoNormal>Pam Nicholas<br>C=
omputer Support Manager<br>MIT Libraries, Rm E25-131<br>Cambridge, MA 02139=
<br>617-253-1612<br><a href=3D"pmn@mit.edu">pmn@mit.edu</a><o:p></o:p></p><=
p class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal><o:p> </=
o:p></p><p class=3DMsoNormal><o:p> </o:p></p></div></body></html>=
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