[7384] in Release_7.7_team
Re: [help.mit.edu #1494573] Burton-Conner workstations (W51)
daemon@ATHENA.MIT.EDU (Jonathan Reed)
Wed Mar 2 21:37:32 2011
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From: Jonathan Reed <jdreed@MIT.EDU>
In-Reply-To: <8DD7AD829AB61E499A433D6E558110A3028DE7A277@EXPO7.exchange.mit.edu>
Date: Wed, 2 Mar 2011 21:37:22 -0500
Cc: "release-team@mit.edu" <release-team@mit.edu>,
"acis-team@mit.edu" <acis-team@mit.edu>
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To: John T Guy <jtguy@mit.edu>
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I believe Burton Conner still requires action from NIST (not Errol's team). Stuart Peloquin visited the machines and was unable to get PXE working, even though network connectivity is fine. He has a ticket open with NIST about the issue, but it's an ongoing problem both in B-C and MacGregor.
I don't know what's up with Green Hall, but I wouldn't be surprised if it's a similar issue.
We're working on a backup installer that doesn't require the network, but that's going to take some time.
I'll be in W91 tomorrow morning, and if you have spare machines there, I can install and pre-configure them for Burton-Conner, and you can swap them out.
-Jon
On Mar 2, 2011, at 4:36 PM, John T Guy wrote:
> Folks;
> Could someone from the release team take a look at these Burton conner workstations including
> the New dell 780 in Green hall which have the same error and problem????
> Please let us know what we can help do to correct this problem.
> Cheers
> +JOHN
> John T Guy
> IT Deployment & Maintenance Services
> Information Services and Technology
> Installation/Spaces/Athena Clusters/ITDM (acis-team@mit.edu)
> Massachusetts Institute of Technology
> Tel: 617-258-8032
> Email: jtguy@mit.edu
> ________________________________________
> From: John T Guy via RT [tnis-trb@MIT.EDU]
> Sent: Monday, February 28, 2011 3:39 PM
> Cc: acis-team@mit.edu; adavis@mit.edu; Fritz Elienberg; Joyce Gomes; Thomas Smith
> Subject: RE: [help.mit.edu #1494573] Burton-Conner workstations (W51)
>
> Hi Errol;
> Thanks for the heads-up, we had a similar problem with the Dell 755 machines which
> turned out to be PXE boot related. The dell 760's and 780's was supposely ordered with the PXE
> boot problem fixed.
> We've had no problems with the 760's and 780's deployed elsewhere. I will look into this problem further
> and get back to you to let you know what was up.
> John T Guy
> IT Deployment & Maintenance Services
> Information Services and Technology
> Installation/Spaces/Athena Clusters/ITDM (acis-team@mit.edu)
> Massachusetts Institute of Technology
> Tel: 617-258-8032
> Email: jtguy@mit.edu
> ________________________________________
> From: Errol W Morrison via RT [tnis-trb@MIT.EDU]
> Sent: Monday, February 28, 2011 10:24 AM
> To: John T Guy
> Cc: acis-team@mit.edu; adavis@mit.edu; Fritz Elienberg; Joyce Gomes; Thomas Smith
> Subject: [help.mit.edu #1494573] Burton-Conner workstations (W51)
>
> John,
>
> There does not appear to be a problem with the network connections for the new Quickstations in W51.
>
> The chances that all the new replacement workstations would fail on previously-working connections appears to be strange. I believe that the problem may be with hardware configuration.
>
> Please note that the workstations are being serviced by multiple switches from various locations in W51. The possibility that they are all failing at the same time is odd.
>
> I am currently connected to jack #W51-000LA-217 in the lobby near the main entrance with my Lenovo notebook with no connection problems.
>
> Regards,
>
> Errol Morrison
> IS&T TNIS
>
>
> On Thu Feb 24 23:02:24 2011, jtguy wrote:
>> Folks,
>> Could someone have a look at the network in Burton-conner, we
>> installed 6 new workstation Thursday morn and
>> could not get the network to talk to us for each of these stations. It
>> appears that something needs resetting or
>> upgrading. Please let us know when to re-try the installs.
>> thanks
>> +JOHN
>>
>> John T Guy
>> IT Deployment & Maintenance Services
>> Information Services and Technology
>> Installation/Spaces/Athena Clusters/ITDM (acis-team@mit.edu)
>> Massachusetts Institute of Technology
>> Tel: 617-258-8032
>> Email: jtguy@mit.edu
>
>
>
>
>
