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From: John T Guy <jtguy@MIT.EDU> To: "release-team@mit.edu" <release-team@mit.edu> CC: "acis-team@mit.edu" <acis-team@mit.edu> Date: Wed, 2 Mar 2011 16:36:20 -0500 Message-ID: <8DD7AD829AB61E499A433D6E558110A3028DE7A277@EXPO7.exchange.mit.edu> In-Reply-To: <rt-4.0.0rc4-42-gf770924-32718-1298925597-1269.1494573-2231-0@help.mit.edu> Content-Language: en-US Content-Type: text/plain; charset="us-ascii" MIME-Version: 1.0 Content-Transfer-Encoding: 8bit Folks; Could someone from the release team take a look at these Burton conner workstations including the New dell 780 in Green hall which have the same error and problem???? Please let us know what we can help do to correct this problem. Cheers +JOHN John T Guy IT Deployment & Maintenance Services Information Services and Technology Installation/Spaces/Athena Clusters/ITDM (acis-team@mit.edu) Massachusetts Institute of Technology Tel: 617-258-8032 Email: jtguy@mit.edu ________________________________________ From: John T Guy via RT [tnis-trb@MIT.EDU] Sent: Monday, February 28, 2011 3:39 PM Cc: acis-team@mit.edu; adavis@mit.edu; Fritz Elienberg; Joyce Gomes; Thomas Smith Subject: RE: [help.mit.edu #1494573] Burton-Conner workstations (W51) Hi Errol; Thanks for the heads-up, we had a similar problem with the Dell 755 machines which turned out to be PXE boot related. The dell 760's and 780's was supposely ordered with the PXE boot problem fixed. We've had no problems with the 760's and 780's deployed elsewhere. I will look into this problem further and get back to you to let you know what was up. John T Guy IT Deployment & Maintenance Services Information Services and Technology Installation/Spaces/Athena Clusters/ITDM (acis-team@mit.edu) Massachusetts Institute of Technology Tel: 617-258-8032 Email: jtguy@mit.edu ________________________________________ From: Errol W Morrison via RT [tnis-trb@MIT.EDU] Sent: Monday, February 28, 2011 10:24 AM To: John T Guy Cc: acis-team@mit.edu; adavis@mit.edu; Fritz Elienberg; Joyce Gomes; Thomas Smith Subject: [help.mit.edu #1494573] Burton-Conner workstations (W51) John, There does not appear to be a problem with the network connections for the new Quickstations in W51. The chances that all the new replacement workstations would fail on previously-working connections appears to be strange. I believe that the problem may be with hardware configuration. Please note that the workstations are being serviced by multiple switches from various locations in W51. The possibility that they are all failing at the same time is odd. I am currently connected to jack #W51-000LA-217 in the lobby near the main entrance with my Lenovo notebook with no connection problems. Regards, Errol Morrison IS&T TNIS On Thu Feb 24 23:02:24 2011, jtguy wrote: > Folks, > Could someone have a look at the network in Burton-conner, we > installed 6 new workstation Thursday morn and > could not get the network to talk to us for each of these stations. It > appears that something needs resetting or > upgrading. Please let us know when to re-try the installs. > thanks > +JOHN > > John T Guy > IT Deployment & Maintenance Services > Information Services and Technology > Installation/Spaces/Athena Clusters/ITDM (acis-team@mit.edu) > Massachusetts Institute of Technology > Tel: 617-258-8032 > Email: jtguy@mit.edu
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