[1454] in Release_7.7_team

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Re: BioSym problems

daemon@ATHENA.MIT.EDU (Alex T Prengel)
Wed Aug 12 17:51:07 1998

To: Robert A Basch <rbasch@MIT.EDU>
Cc: alexp@MIT.EDU, wdc@MIT.EDU, mbarker@MIT.EDU, ghudson@MIT.EDU,
        release-team@MIT.EDU
In-Reply-To: Your message of "Wed, 12 Aug 1998 17:39:00 EDT."
             <199808122139.RAA05193@kiko.mit.edu> 
Date: Wed, 12 Aug 1998 17:51:00 EDT
From: Alex T Prengel <alexp@MIT.EDU>


>Can we get further technical information from the BioSym people about the
>nature of the problem, and why the workaround apparently works?  Is the
>fact that the problem occurs on non-XZ graphics machines consistent
>with their analysis of the problem?  Until then, or unless we see other
>application problems on non-XZ machines, I'd be a bit hesitant to call it
>an SGI problem.

I'm waiting to hear more from them. It may not be so clear-cut because
they have already told me that a number of different causes have led
to the same symptoms, on lots of different machine models with varying
hardware. I don't know if they are able (or willing) to drill down
for the root cause in each case..

                                          A.


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