[27740] in Athena Bugs
Re: Debathena: mitprint
daemon@ATHENA.MIT.EDU (Cam Fox)
Tue Aug 21 17:33:51 2018
From: Cam Fox <cfox@mit.edu>
To: Haoquan Zhang <haoquan@mit.edu>
Date: Tue, 21 Aug 2018 21:33:15 +0000
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Haoquan,
I'm going to copy this bug report into a Service Desk ticket, so that it can be tracked accordingly.
The Debathena "sendbug" program has outlived its usefulness, and it's an oversight on our part that it's still available. In the future, please open issues and request help by writing to servicedesk@mit.edu so that you can be efficiently assisted there.
C. Fox
IS&T Application Delivery
> On Aug 21, 2018, at 4:21 PM, haoquan@mit.edu wrote:
>
> System name: NW35-2
> Type: x86_64
> Display type: Advanced Micro Devices, Inc. [AMD/ATI] Caicos XT [Radeon HD 7470/8470 / R5 235/310 OEM]
>
> Shell: /bin/athena/bash
> Window manager: unknown
> Desktop session: ubuntu
>
> 1) What were you trying to do?
> printing with mitprint
>
> 2) What happened?
> no mitprint bw option exists, only mitprint color, and the printer here at Ashdown is only black and white. in other words: cannot print
>
> 3) What should have happened?
> there should be a mitprint option in the file-print popup
>
> 4) Does this problem happen only on this workstation, or other workstations?
> all workstations at Ashdown athena cluster
>
> 5) If you were following instructions, please include the URL or a
> description of the documentation:
> (e.g. a "problem set for 18.03" or http://ist.mit.edu)
>
>
