[27607] in Athena Bugs
Re: Potential Firefox bug
daemon@ATHENA.MIT.EDU (Melissa Hunt)
Mon Oct 1 17:37:23 2012
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From: Melissa Hunt <wings@mit.edu>
Date: Mon, 1 Oct 2012 17:36:37 -0400
Message-ID: <CAAA5QEz2ZA9H5mD1BdPn6bRRibvgSPP+tFj2L9HZjoW4OoEReA@mail.gmail.com>
To: Jonathan Reed <jdreed@mit.edu>
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Hi Jon,
I'm not sure if Firefox ever unfroze when this was first happening, but by
the end, it was definitely completely unusable and I had to kill the
process instead of quitting normally.
I tried adding on the two extensions, and then readded sync. Firefox seems
to be operating normally with all three operating at the moment, so I'm not
sure what to make of that.
- Melissa
On Mon, Oct 1, 2012 at 4:23 PM, Jonathan Reed <jdreed@mit.edu> wrote:
> Hi Melissa,
>
> Thanks for this bug report. This is the first we've heard of these
> issues, though there is speculation that Firefox Sync may also be causing
> some other related issues we've seen. I'll ask members of the Athena
> release team to try installing these various extensions and see if we can
> narrow down the problem further. If you have the opportunity to install
> the two tab-related extensions, but not the Firefox sync one, we'd be
> interested in seeing if the problem recurs or not.
>
> To clarify, when Firefox froze, did it ever unfreeze? That is, did it
> appear to be simply involved in some very long-running application? Or
> once it froze, was it completely unusable until quit? And were you able to
> quit Firefox normally or did you have to resort to killing the process?
>
> Thanks,
>
> Jon
>
> On Sep 30, 2012, at 5:16 PM, Melissa Hunt wrote:
>
> > Hello,
> >
> > For the past month or so, I've had an issue using Firefox on Athena.
> Whenever I would start Firefox (which loads to blank page), Firefox would
> freeze and be unusable. I recently deleted
> ~/.mozilla/firefox/4qd6d6m7.default, which appeared to have information on
> my bookmarks, extensions, cache, etc. After this, Firefox began behaving
> normally again. I believe the extensions I had active were "Last tab close
> button" (which keeps a tab open when you've closed the last one) and
> "Switch to Tab no more" (which opens up a new instance of a page if you
> already have open, since Firefox will generally just switch you back to the
> same page you had open). I also used Firefox Sync to sync all my bookmarks
> and extensions (which is why I'm assuming I had the extensions above
> installed), but for all I know this could've been causing the problem
> itself.
> >
> > I might try reinstalling these at some point and seeing if Firefox
> freezes up again, but I thought I'd send the information I have to you for
> now.
> >
> > Thanks,
> > Melissa
>
>
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Hi Jon,<br><br>I'm not sure if Firefox ever unfroze when this was first=
happening, but by the end, it was definitely completely unusable and I had=
to kill the process instead of quitting normally.<br><br>I tried adding on=
the two extensions, and then readded sync.=A0 Firefox seems to be operatin=
g normally with all three operating at the moment, so I'm not sure what=
to make of that.=A0 <br>
<br>- Melissa<br><br><div class=3D"gmail_quote">
On Mon, Oct 1, 2012 at 4:23 PM, Jonathan Reed <span dir=3D"ltr"><<a href=
=3D"mailto:jdreed@mit.edu" target=3D"_blank">jdreed@mit.edu</a>></span> =
wrote:<br><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;bord=
er-left:1px #ccc solid;padding-left:1ex">
Hi Melissa,<br>
<br>
Thanks for this bug report. =A0This is the first we've heard of these i=
ssues, though there is speculation that Firefox Sync may also be causing so=
me other related issues we've seen. =A0I'll ask members of the Athe=
na release team to try installing these various extensions and see if we ca=
n narrow down the problem further. =A0If you have the opportunity to instal=
l the two tab-related extensions, but not the Firefox sync one, we'd be=
interested in seeing if the problem recurs or not.<br>
<br>
To clarify, when Firefox froze, did it ever unfreeze? =A0That is, did it ap=
pear to be simply involved in some very long-running application? =A0Or onc=
e it froze, was it completely unusable until quit? =A0And were you able to =
quit Firefox normally or did you have to resort to killing the process?<br>
<br>
Thanks,<br>
<br>
Jon<br>
<div><div><br>
On Sep 30, 2012, at 5:16 PM, Melissa Hunt wrote:<br>
<br>
> Hello,<br>
><br>
> For the past month or so, I've had an issue using Firefox on Athen=
a. =A0Whenever I would start Firefox (which loads to blank page), Firefox w=
ould freeze and be unusable. =A0I recently deleted ~/.mozilla/firefox/4qd6d=
6m7.default, which appeared to have information on my bookmarks, extensions=
, cache, etc. =A0After this, Firefox began behaving normally again. =A0I be=
lieve the extensions I had active were "Last tab close button" (w=
hich keeps a tab open when you've closed the last one) and "Switch=
to Tab no more" (which opens up a new instance of a page if you alrea=
dy have open, since Firefox will generally just switch you back to the same=
page you had open). =A0I also used Firefox Sync to sync all my bookmarks a=
nd extensions (which is why I'm assuming I had the extensions above ins=
talled), but for all I know this could've been causing the problem itse=
lf.<br>
><br>
> I might try reinstalling these at some point and seeing if Firefox fre=
ezes up again, but I thought I'd send the information I have to you for=
now.<br>
><br>
> Thanks,<br>
> Melissa<br>
<br>
</div></div></blockquote></div><br>
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