[27606] in Athena Bugs

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Re: Potential Firefox bug

daemon@ATHENA.MIT.EDU (Jonathan Reed)
Mon Oct 1 16:23:25 2012

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From: Jonathan Reed <jdreed@mit.edu>
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Date: Mon, 1 Oct 2012 16:23:26 -0400
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To: Melissa Hunt <wings@mit.edu>
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Hi Melissa, 

Thanks for this bug report.  This is the first we've heard of these issues, though there is speculation that Firefox Sync may also be causing some other related issues we've seen.  I'll ask members of the Athena release team to try installing these various extensions and see if we can narrow down the problem further.  If you have the opportunity to install the two tab-related extensions, but not the Firefox sync one, we'd be interested in seeing if the problem recurs or not.   

To clarify, when Firefox froze, did it ever unfreeze?  That is, did it appear to be simply involved in some very long-running application?  Or once it froze, was it completely unusable until quit?  And were you able to quit Firefox normally or did you have to resort to killing the process?

Thanks, 

Jon

On Sep 30, 2012, at 5:16 PM, Melissa Hunt wrote:

> Hello,
> 
> For the past month or so, I've had an issue using Firefox on Athena.  Whenever I would start Firefox (which loads to blank page), Firefox would freeze and be unusable.  I recently deleted ~/.mozilla/firefox/4qd6d6m7.default, which appeared to have information on my bookmarks, extensions, cache, etc.  After this, Firefox began behaving normally again.  I believe the extensions I had active were "Last tab close button" (which keeps a tab open when you've closed the last one) and "Switch to Tab no more" (which opens up a new instance of a page if you already have open, since Firefox will generally just switch you back to the same page you had open).  I also used Firefox Sync to sync all my bookmarks and extensions (which is why I'm assuming I had the extensions above installed), but for all I know this could've been causing the problem itself.
> 
> I might try reinstalling these at some point and seeing if Firefox freezes up again, but I thought I'd send the information I have to you for now.
> 
> Thanks,
> Melissa



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