[27377] in Athena Bugs
Re: Debathena: firefox
daemon@ATHENA.MIT.EDU (Robert Basch)
Tue Oct 20 19:47:58 2009
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From: Robert Basch <rbasch@mit.edu>
To: bugs@mit.edu
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Date: Tue, 20 Oct 2009 19:47:35 -0400
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Begin forwarded message:
> From: Meghan Kane <kanemeghan@gmail.com>
> Date: October 20, 2009 1:33:17 PM EDT
> To: "rbasch@mit.edu" <rbasch@MIT.EDU>
> Subject: Re: Debathena: firefox
>
> Ok that worked. Thank you!
>
> On Mon, Oct 19, 2009 at 7:38 PM, Robert Basch <rbasch@mit.edu> wrote:
>> Hi Meghan,
>>
>> Assuming you have seen the same failure on multiple Debathena
>> machines,
>> there could be a problem with your Firefox profile. (If the failure
>> has only occurred on one machine, then the Firefox installation could
>> be corrupted on that machine). To create a new Firefox profile, you
>> can run "firefox -ProfileManager" from the command line, click the
>> "Create Profile" button, and then follow the steps in the profile
>> wizard. If you have access to a working web browser, you can visit:
>>
>> http://support.mozilla.com/en-US/kb/Managing+profiles
>>
>> for more information.
>>
>> Please let us know if this fixes the problem.
>>
>> Thank you.
>>
>> Bob
>>
>>
>> On Oct 19, 2009, at 6:34 PM, Meghan Kane wrote:
>>
>>> Hi Bob,
>>>
>>> The same problem ("Segmentation fault") occurs when I try running
>>> Firefox in safe mode.
>>>
>>> -Meghan
>>>
>>> On Thu, Oct 15, 2009 at 6:14 PM, Robert Basch <rbasch@mit.edu>
>>> wrote:
>>>>
>>>> On Oct 15, 2009, at 4:10 PM, mkane@MIT.EDU wrote:
>>>>
>>>>> Firefox won't open. A popup quickly comes up (I can't read
>>>>> fast
>>>>> enough to see what it says) and "Segmentation fault" prints in the
>>>>> Terminal.
>>>>
>>>> Hi.
>>>>
>>>> Can you please try running "firefox -safe-mode" from the terminal
>>>> command line, and let us know if the same problem occurs?
>>>>
>>>> Thank you for reporting this.
>>>>
>>>> Bob
>>>>
>>>>
>>>
>>>
>>>
>>> --
>>> Meghan M. Kane
>>> Department of Electrical Engineering and Computer Science
>>> Massachusetts Institute of Technology, Class of 2011
>>>
>>> mkane@mit.edu | 551.804.7905 | 479 Commonwealth Ave. Boston, MA
>>> 02215
>>
>>
>
>
>
> --
> Meghan M. Kane
> Department of Electrical Engineering and Computer Science
> Massachusetts Institute of Technology, Class of 2011
>
> mkane@mit.edu | 551.804.7905 | 479 Commonwealth Ave. Boston, MA 02215
