[706] in Public-Access_Computer_Systems_Forum
Remote Telephone Usage in Reference Services
daemon@ATHENA.MIT.EDU (S_NATALE%TWU.BITNET@ricevm1.rice.e)
Thu Jul 9 10:02:53 1992
Date: Thu, 9 Jul 1992 08:26:30 CDT
Reply-To: Public-Access Computer Systems Forum <PACS-L%UHUPVM1.BITNET@ricevm1.rice.edu>
From: S_NATALE%TWU.BITNET@ricevm1.rice.edu
To: Multiple recipients of list PACS-L <PACS-L%UHUPVM1.BITNET@ricevm1.rice.edu>
----------------------------Original message----------------------------
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-=(( ))=-
-==((( Remote Telephones and Reference Services )))==-
-=((____________________________________________________))=-
Has anyone had any experience with using a cordless or cellular telephone in
reference services?
We at TWU are thinking about, and have begun, experimenting with the use of a
remote telephone to assist us while we are away from the reference desk with
patrons at CD-ROM workstations or OPAC terminals in need of instruction or
guidance.
Here are some questions that have been raised about the use of such telephones:
1. What advantages and/or disadvantages exist when using
A. a cellular phone?
B. a cordless phone?
Any problems with radio interference from CD-ROM workstations and other
nearby computer terminals?
2. What vendors of phones are being used? Are there advantages/disadvantages
associated with a particular brand/model?
3. How are remote phones being employed in academic library environments? What
have been the results of using a remote phone?
4. Is there any use for a remote headset that allows the hands to be free while
conversing?
Any input, whether a remote phone is being used in your library or not, would
be of great interest to me and my committee. Thank you very much.
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| "God have mercy on the man who doubts what he's sure of." |
| -- Bruce Springsteen |
|___________________________________________________________________________|
| __\/__ |
| ( ) Joe Natale ***** |
| [--O--O--] Reference Librarian * * * * |
| \\\--/// Mary Evelyn Blagg-Huey Library * * * * * * * |
| \\// Texas Woman's University * * * * |
| P. O. Box 23715 ***** |
| Denton, Texas 76204-1715 |
| |
| VOICE (817) 898-3709 BITNET s_natale@twu |
| FAX (817) 898-3726 INTERNET s_natale@twu.the.net |
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