[581] in Public-Access_Computer_Systems_Forum

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Patron Placed Holds

daemon@ATHENA.MIT.EDU (Susan Routliffe)
Wed Jun 24 10:26:56 1992

Date:         Wed, 24 Jun 1992 09:12:14 CDT
Reply-To: Public-Access Computer Systems Forum <PACS-L%UHUPVM1.BITNET@mitvma.mit.edu>
From: Susan Routliffe <liboff32@watserv1.uwaterloo.ca>
To: Multiple recipients of list PACS-L <PACS-L%UHUPVM1.BITNET@mitvma.mit.edu>

Please respond directly to the author, not PACS-L.  Thanks, Dana

----------------------------Original message----------------------------

At the University of Waterloo Library we have not introduced the practice
of allowing patrons to place their own holds through the online catalogue.
We had planned to do so a few years ago but backed off when libraries
which did so reported significant increases in the number of holds placed
but didnUt have space to keep the items.

We've recently learned that in some libraries the surge continued for a
year or so but then levelled off.

We would appreciate hearing about the experiences of libraries which have
introduced patron placed holds so as to have a better sense of what to
anticipate if we go in this direction.

Please respond to me directly, I will summarize for the list.

Susan Routliffe
Coordinator, User Services
University of Waterloo Library
liboff32@watserv1.uwaterloo.ca

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