[15906] in Public-Access_Computer_Systems_Forum
Do you have a Portfolio
daemon@ATHENA.MIT.EDU (b112574)
Mon Jul 4 10:16:55 2005
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From: "b112574" <b112574@verizon.net>
To: <rjh@mit.edu>
Date: Mon, 04 Jul 2005 07:07:10 -0800
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(HMNS)
Until now, no single piece of technology can track information on all people regarding all activities, for one simple reason. The activities are all generated and tracked by different technologies.
WHY HMNS SHOULD BE ON YOUR RADAR STARTING NOW:
This news was released Wed.
Investor Seeks to Acquire up to 33% of Public Float
76,000 contact centers in 2001 and that by the end of 2006 that number will exceed 79,600 contact centers.
Today's contact center requires a responsiveness that can only be achieved with timely and accurate insight into business conditions, but this is not easily accomplished in the absence of methods and technology to easily collect data from numerous disparate sources.
HMNS principals have an established track record as industry experts going back over 15 years and have high level contacts in all of the top tier contact centers. Top tier contact centers generate over 100 million dollars per year within the North American market.
HMNS has patentable methods and technologies and recently retained a well known technology patent attorney to process its applications for the protection of its intellectual property.
10 milliondollars of net income in 2010. In that event, the report noted that on the present 17.6 million shares, earnings would exceed $0.50 per share. The report concluded that "The target market is large and enticing to HMNS and we believe the Company's product has a good chance of hitting it!"
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Contact centers in North America handle MILLIONS of transactions each year. For each type of transaction there is a technology that supports it. Automatic call distributors for inbound calls, interactive voice response systems (the dreaded "press 1") for self service, email and web servers. In the midst of all of this disparate technology, contact centers began to lose track of a very important piece of their puzzle: INFORMATION.
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MANAGEMENT AND OTHER COMMENTS:
Lou Mandic, HMNS CEO & President: "This technology was born out of years worth of research. We are well engrained in this industry and are keenly aware of its needs. We are without a doubt delivering the most mission critical software in the industry today. We anticipate rapid growth, which is not uncommon in our industry. By its fourth year of operation, Blue Pumpkin - a company that provides only a portion of what Central Authority offers - had already captured a 7% market share. A far lesser market share will have our company earning better than 10 million dollars annually."
HOW THE TECHNOLOGY WORKS
Central AuthorityT is a software product that fills the role of a central repository of data. Through meta data tables, the software is able to "read" all other technologies, and act as a central point of contact for the enterprise. The software also collects data inherently (this is data entered directly into Central AuthorityT, not collected from other systems) on employees, recruiting sources and performance, enabling the organization to better manage its human resource processes and reducing its turnover, which can be as high as 200% in the contact center industry.
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