[15060] in Public-Access_Computer_Systems_Forum
Management Tools and Privacy Issues for Electronic Reference Services
daemon@ATHENA.MIT.EDU (Mary F. Popp)
Wed Jan 7 20:02:45 2004
Date: Wed, 07 Jan 2004 00:40:04 -0500
From: "Mary F. Popp" <popp@INDIANA.EDU>
To: PACS-L@LISTSERV.UH.EDU
Reply-to: Public-Access Computer Systems Forum <PACS-L@LISTSERV.UH.EDU>
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Hi! If you are planning to attend ALA in San Diego, I hope you will check
this Discussion Forum out.
Mary Popp
Secretary, MARS
+++++++++++++++++
Is your library doing electronic reference? The answer is probably "YES."
If you are managing this service or involved in providing it in your
library, you will want to come to:
"Management Tools and Privacy Issues for Electronic Reference Services," a
discussion forum at the ALA Midwinter Meeting in San Diego, sponsored by
RUSA/MARS Management of Electronic Reference Services Committee and Local
Systems and Services Committee.
When: Sunday, January 11, 2004, 2 - 4 pm
Where: San Diego Convention Center, Room 10
Put this meeting on your calendar and come to this lively discussion about
management and privacy issues related to electronic reference:
* What is the impact of electronic reference on our ability to protect the
privacy rights of our users?
* What privacy issues must we consider in managing electronic reference
services and what actions should we be taking?
* How can this technology help us to better manage reference services?
* What options are available to integrate reference services across
delivery options (synchronous, asynchronous, in person, etc)?
Discussion leaders:
* Paul Neuhaus, Social Sciences Librarian, Carnegie Mellon University,
Pittsburgh, Pennsylvania
* Laura Probst, Head of Public Services, Penn State University, University
Park, Pennsylvania
If you have any questions, please contact:
Julie Borden: j-borden@northwestern.edu
Vicki Mills: millsv@u.library.arizona.edu
Laura K. Probst: lkp5@psulias.psu.edu
