[14897] in Public-Access_Computer_Systems_Forum
Green Award for Virtual Reference
daemon@ATHENA.MIT.EDU (GreenAward)
Wed Sep 3 20:02:52 2003
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Date: Wed, 03 Sep 2003 11:12:03 -0400
From: GreenAward <greenaward@VIRTUALREFERENCE.NET>
To: PACS-L@LISTSERV.UH.EDU
Reply-to: Public-Access Computer Systems Forum <PACS-L@LISTSERV.UH.EDU>
Message-id: <61EF5CD9C204D411B6E0009027DE76970216694F@LSSI-FILEPRINT1>
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Dear Colleagues,
Applications are now being accepted for the next Samuel Swett Green Award
for Exemplary Virtual Reference Service. The Award is for $US500, and is
named in honor of Samuel Swett Green, the founder of reference services in
the United States. The award is presented quarterly to the librarian who
submits the best virtual reference transcript for the relevant calendar
quarter; for this next award, any session transcripts from June 1, 2003 to
September 19, 2003 are eligible.
Live session transcripts must be submitted no later than September 19, 2003
at 12:00 Midnight US Pacific Time to be considered for the October award.
The award announcement will be made in mid-October.
Candidates may send only one transcript per award period. The competition
is open to all reference staff using any 'live' virtual reference software
that can produce an electronic transcript; in other words, it is not just
for librarians using Tutor.com Virtual Reference software.
Tutor.com Reference Division (formerly LSSI) established the Samuel Swett
Green Award to recognize the efforts of individual librarians who have
provided exemplary virtual reference service and to help foster and
encourage the development of the highest standards of quality in live online
reference.
Transcripts are judged by a panel of distinguished practitioners and
researchers including: Linda Berube (Co-East Ask a Librarian Service, UK),
Philippa Crosbie (University of Sydney), Anne Lipow (Library Solutions
Institute and Press), Jenny Marvin (University of Guelph), Marie Radford
(Pratt Institute), and Mary Ross (Seattle Public Library). John Richardson,
UCLA Professor of Information Studies and Associate Dean, Graduate Division
at UCLA, will chair this distinguished panel and will maintain the single
blind review status of the award.
In selecting the best electronic transcript of a chat or live and real-time
transaction (but not an email transaction), the panel considers relevant
quality factors such as accuracy of the answer, user as well as librarian
satisfaction, and utility of the answer to the user. The following web site
presents a checklist of attributes considered by the panel for the award, a
link to past winners and their transcripts, and a link to the online
submission form for this next award:
http://vrhome.virtualreference.net/greenaward.htm
<http://vrhome.virtualreference.net/greenaward.htm>
Please be sure to include all information requested in the submission form
and to remove all personal information (both the user's and the librarian's)
from your transcript before you submit it.
Tutor.com will make the award-winning transcript available to the public on
the web site identified above and announce the name of the award-winning
librarian and the affiliated library or library group. However, Tutor.com
shall keep all submitted transcripts confidential and ensure that no
personal information that might identify the patron is made available, and
Tutor.com will handle all transcripts with the same care and confidentiality
as any other library patron records, whether required by law or American
Library Association ethical standards.
Cordially,
The Samuel Swett Green Award Panel
