[14884] in Public-Access_Computer_Systems_Forum
"Technostress in the Bionic Library" article on web
daemon@ATHENA.MIT.EDU (John Kupersmith)
Mon Aug 25 20:01:10 2003
Date: Fri, 22 Aug 2003 13:27:01 -0700
From: John Kupersmith <jkup@JKUP.NET>
To: PACS-L@LISTSERV.UH.EDU
Reply-to: Public-Access Computer Systems Forum <PACS-L@LISTSERV.UH.EDU>
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If you (or your colleagues or users) experience any form of
computer-related stress, this message may be of interest.
"Technostress in the Bionic Library," published as a book chapter in 1998
and updated for 2003, is now freely available on the web:
< http://www.jkup.net/bionic.html >
Abstract:
Technostress affects staff and users as libraries offer more and more
information through web sites and other remotely accessible electronic
systems. This paper looks at technostress in the context of general stress
theory, the Zeigarnik Effect, and the concept of "sensemaking." It
suggests ways in which library web developers, system designers and
managers can reduce stress-related problems.
This piece is a sequel to "Technostress and the Reference Librarian" (1992)
which is available on the same web site. It's posted on the web in honor
of Harold Billings, Director of the University of Texas at Austin General
Libraries, who coined the term "bionic library" and who is retiring in
August 2003.
This message is being sent to PACS-L, PUBLIB-NET, WEB4LIB, and LIBREF-L,
with apologies for cross-posting.
--jk
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
John Kupersmith jkup@jkup.net http://www.jkup.net
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Reference Librarian http://www.lib.berkeley.edu
Doe/Moffitt Libraries
University of California, Berkeley
~~~~~~~~~~~~~~~Not speaking for UCB in this message~~~~~~~~~~~~~~~~
