[14544] in Public-Access_Computer_Systems_Forum

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Library Systems Run by Outside IT Departments - Req for Info

daemon@ATHENA.MIT.EDU (Balch, Timothy A)
Thu Oct 24 20:04:19 2002

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Date: Thu, 24 Oct 2002 15:14:52 -0400
From: "Balch, Timothy A" <balch@MARSHALL.EDU>
To: PACS-L@LISTSERV.UH.EDU
Reply-to: Public-Access Computer Systems Forum <PACS-L@LISTSERV.UH.EDU>
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Colleagues -

Our dean needs information on:

1. libraries that have their systems run by a separate (outside the library)
IT department; and
2. whether those libraries have Service Level Agreements with the IT folks.

We would love to have copies of any Agreements out there, and comments in
general on how the arrangement is working in your library.

Thanks.

        Tim

--------------------------------------------------------------------
Timothy A. Balch                                e:  balch@marshall.edu
Reference Svcs Librarian                        v:  304.696.2335
Drinko Library 134, Marshall University f:  304.696.5858
One John Marshall Drive, Huntington WV 25755-2060

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