[14538] in Public-Access_Computer_Systems_Forum
Re: Additional Info. - User-Ratings Survey
daemon@ATHENA.MIT.EDU (John Williams)
Tue Oct 22 20:04:40 2002
Date: Mon, 21 Oct 2002 10:15:52 +0200
From: John Williams <jwilliams@JHUBC.IT>
In-reply-to: <0H4602GH9LRE85@Post-Office.UH.EDU>
To: PACS-L@LISTSERV.UH.EDU
Reply-to: Public-Access Computer Systems Forum <PACS-L@LISTSERV.UH.EDU>
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Can Ms. Cibbarelli assure us that the results of this survey will be made
freely available?
John Williams
> -----Original Message-----
> From: Public-Access Computer Systems Forum
> [mailto:PACS-L@LISTSERV.UH.EDU]On Behalf Of Mike Thompson
> Sent: Friday, October 18, 2002 4:33 PM
> To: PACS-L@LISTSERV.UH.EDU
> Subject: Additional Info. - User-Ratings Survey
>
>
> On Monday, Oct. 14th, a message from Pamela Cibbarelli entitled "FWD -
> User-Ratings Survey" was posted to the PACS-L list. This messaged
> announced
> a user-rating survey that she was conducting in conjunction with
> Information
> Today, Inc. Unfortunately, the links to the survey were stripped off when
> the message was sent to the Listserv.
>
> We have contacted Ms. Cibbarelli and she has sent us the
> following information.
>
> Regards,
>
> J. Michael Thompson
> Moderator, PACS-L
> __________________________________________________________________
>
>
> The survey is posted on the Web at
> http://www.infotoday.com/cilmag/survey/default.htm
> Please note the due date has been extended to October 21.
>
> The survey in plain text follows:
>
> User-Satisfaction Survey of Library Automation Software
>
> Computers in Libraries plans a series of articles providing
> User-Ratings of
> library automation software. The series will be called, "ILS Marketplace:
> CIL's Quarterly Series on Library Automation Markets" Pamela Cibbarelli
> will be compiling the surveys and writing the articles. You are
> invited to
> participate in the survey.
>
> Rate the library automation package you are now using on the
> following scale:
> Note: If you are using more than one automation package,
> please submit a separate response for each software package.
>
> 10 - exceeds expectations 5 - average
> 9 - excellent 4 - below average
> 8 - very good 3 - poor
> 7 - good 2 - very poor
> 6 - above average 1 - crying for attention
> x - no opportunity to evaluate
>
> Rate each of the following:
> ___ Acquisitions ___ Authority control
> ___ Cataloging ___ Circulation
> ___ Cross database searching ___ Customer support
> ___ Documentation ___ E-mail notification
> ___ Holds management ___ I & R files
> ___ Interface to OCLC ___ Interfaces to book vendors
> ___ Interfaces to serials distributors ___ Inventory
> ___ Kids PAC ___ Local history files
> ___ Media booking ___ OPAC with Web interface
> ___ OPAC without Web interface ___ Overall satisfaction
> ___ Patron authentication ___ Pre-packaged reports
> ___ Reliability (crashes, lost data, etc.) ___ Report creation
> ___ Reserve desk ___ Routing list management
> ___ Serials ___ Telephone notification
> ___ Interfaces to internet resources and internet based
> commercial databases
>
> Type of Library: (select one) Public Academic School Special Other
> (please specify)____
>
> Your name ________________________ Library name
> __________________________
>
> ILS software used: (Please provide vendor and product name)
>
> ________________________________________________________________________
>
> Version now in use: __________________ Operating system:
> ____________________
>
> Size of your collection: ______- titles ______- volumes
>
> Number of libraries and branch libraries served by this
> installation: _________
>
> All responses are to be sent directly to Cibbarelli's.
> 419 Main Street #82, Huntington Beach, CA 92648
> 909-736-5676 909-736-5609, fax cibbarelli@aol.com
> Public libraries - due October 21, 2002 Special libraries - due
> Jan 10, 2003
>
> School libraries - due Mar 10, 2003 Academic libraries - due
> Aug 10, 2003
>
> PLEASE DO NOT RESPOND TO THE LISTSERV. SEND RESPONSES TO
> cibbarelli@aol.com
>
