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Additional Info. - User-Ratings Survey

daemon@ATHENA.MIT.EDU (Mike Thompson)
Fri Oct 18 20:10:55 2002

Date: Fri, 18 Oct 2002 09:33:14 -0500
From: Mike Thompson <JMThompson@UH.EDU>
To: PACS-L@LISTSERV.UH.EDU
Reply-to: Public-Access Computer Systems Forum <PACS-L@LISTSERV.UH.EDU>
Message-id: <0H4602GH9LRE85@Post-Office.UH.EDU>

On Monday, Oct. 14th, a message from Pamela Cibbarelli entitled "FWD -
User-Ratings Survey" was posted to the PACS-L list. This messaged announced
a user-rating survey that she was conducting in conjunction with Information
Today, Inc.  Unfortunately, the links to the survey were stripped off when
the message was sent to the Listserv.

We have contacted Ms. Cibbarelli and she has sent us the following information.

Regards,

J. Michael Thompson
Moderator, PACS-L
__________________________________________________________________


The survey is posted on the Web at
http://www.infotoday.com/cilmag/survey/default.htm
Please note the due date has been extended to October 21.

The survey in plain text follows:

         User-Satisfaction Survey of Library Automation Software

Computers in Libraries plans a series of articles providing User-Ratings of
library automation software.  The series will be called, "ILS Marketplace:
CIL's Quarterly Series on Library Automation Markets"   Pamela Cibbarelli
will be compiling the surveys and writing the articles.  You are invited to
participate in the survey.

Rate the library automation package you are now using on the following scale:
Note:  If you are using more than one automation package,
      please submit a separate response for each software package.

10 - exceeds expectations 5 - average
 9 - excellent 4 - below average
 8 - very good 3 - poor
 7 - good 2 - very poor
 6 - above average 1 - crying for attention
x - no opportunity to evaluate

Rate each of the following:
___ Acquisitions ___ Authority control
___ Cataloging ___ Circulation
___ Cross database searching ___ Customer support
___ Documentation ___ E-mail notification
___ Holds management ___ I & R files
___ Interface to OCLC ___ Interfaces to book vendors
___ Interfaces to serials distributors ___ Inventory
___ Kids PAC ___ Local history files
___ Media booking ___ OPAC with Web interface
___ OPAC without Web interface ___ Overall satisfaction
___ Patron authentication ___ Pre-packaged reports
___ Reliability (crashes, lost data, etc.) ___ Report creation
___ Reserve desk ___ Routing list management
___ Serials ___ Telephone notification
___ Interfaces to internet resources and internet based commercial databases

Type of Library: (select  one) Public Academic School  Special  Other
(please specify)____

Your name ________________________   Library name __________________________

ILS software used:  (Please provide vendor and product name)

________________________________________________________________________

Version now in use:  __________________   Operating system:
____________________

Size of your collection:  ______- titles ______- volumes

Number of libraries and branch libraries served by this installation: _________

All responses are to be sent directly to Cibbarelli's.
419 Main Street #82, Huntington Beach, CA 92648
909-736-5676        909-736-5609, fax        cibbarelli@aol.com
Public libraries - due October 21, 2002   Special libraries - due Jan 10, 2003

School libraries - due Mar 10, 2003    Academic libraries - due Aug 10, 2003

PLEASE DO NOT RESPOND TO THE LISTSERV.  SEND RESPONSES TO cibbarelli@aol.com

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