[14506] in Public-Access_Computer_Systems_Forum
Re: E-resource licensing and virtual reference
daemon@ATHENA.MIT.EDU (jwatson)
Mon Sep 30 08:54:37 2002
Date: Mon, 30 Sep 2002 08:41:43 -0400
From: jwatson <jwatson@MAIL.PRATT.LIB.MD.US>
To: PACS-L@LISTSERV.UH.EDU
Reply-to: Public-Access Computer Systems Forum <PACS-L@LISTSERV.UH.EDU>
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Bernie,
Can you share with me any responses that come offline? We are having these same
questions right now. I plan to meet with some staff this week, and perhaps talk
to some vendors. I will be glad to share with you what we decide to do. Right
now it looks like a big gray area.
Jamie Watson
Enoch Pratt Free Library
Baltimore, MD
"Sloan, Bernie" wrote:
> I've given presentations at two conferences within the past week
> (International Coalition of Library Consortia, and Illinois Library
> Association) where a main topic of discussion involved the use of licensed
> e-resources to serve a user from another library, during a virtual reference
> session. Generally, the discussion involved collaborative virtual reference
> projects (i.e., where two or more libraries band together to provide virtual
> reference services to their collective group of users).
>
> Basically, the scenario is this: you are working the virtual reference desk,
> and a user connects from an institution other than your own. Can you use
> your licensed e-resources to help this user? For example, can you search a
> full text journal article database and e-mail articles to this user? Can you
> help the user by providing them with information from a licensed database?
>
> The consensus was that this should be no different than serving a walk-in
> patron who asks for help at the physical reference desk. With most vendor
> licenses, it is OK for a walk-in user to make use of licensed e-resources.
> But when it comes to providing virtual service (e.g., via a virtual
> reference service) the licensing terms and conditions are less clear.
>
> What do you all think?
>
> Bernie Sloan
> Senior Library Information Systems Consultant
> University of Illinois Office for Planning and Budgeting
> 338 Henry Administration Building
> 506 S. Wright Street
> Urbana, IL 61801
>
> Phone: (217) 333-4895
> Fax: (217) 265-0454
> E-mail: bernies@uillinois.edu
